Greek Speaking Solutions Consultant - Work In Sofia, Bulgaria
At a glance
Mid-level Solutions & Sales Engineering role at Mercier Consultancy Group. Remote, Bulgaria · full-time.
Pay not stated
growthroles summary, based on the employer's posting.
What you'll do
- Serve Greek-speaking clients as their main contact, offering solutions across customer support services
- Handle large volumes of phone, email, and live-chat requests while protecting customer satisfaction
- Investigate technical and account problems, then provide prompt, effective fixes
- Log every customer interaction in CRM systems and work with internal teams to improve support processes
- Keep learning through training on product updates and service-quality standards
What you bring
- Native or fluent Greek for written and spoken customer communication
- Strong English skills for working with a multicultural internal team
- A valid EU passport or Bulgarian work permit is required
- Demonstrated success in customer support services, alongside strong problem-solving ability
- Willingness and ability to relocate to Sofia for an on-site position
Who this fits
You'll suit a customer-support professional who enjoys solving technical or account issues and helping people through phone, email, and chat. Greek fluency and working English are central to the role. You must hold an EU passport or Bulgarian work permit and relocate to Sofia for on-site work.
From the employer
Greek Speaking Solutions Consultant
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international recruitment firm, specializing in connecting top-tier talent with world-class organizations across the European BPO and customer support services landscape. We take pride in our curated approach to talent acquisition, ensuring that professionals find meaningful careers while our partners achieve operational excellence.
Job Overview
We are currently seeking a talented individual for the Greek Speaking Solutions Consultant position in Bulgaria. This role is a fantastic opportunity to join a fast-growing team in the customer support services industry, offering a perfect blend of professional growth and international experience for those seeking high-quality jobs in Bulgaria.
Key Responsibilities
- Act as the primary point of contact for Greek-speaking clients, providing expert solutions within the customer support services sector.
- Manage high-volume inquiries via phone, email, and live chat, ensuring maximum customer satisfaction.
- Troubleshoot technical or account-related issues to deliver effective, timely resolutions.
- Maintain detailed records of customer interactions within our CRM systems.
- Collaborate with internal departments to refine service processes and enhance the quality of support provided.
- Participate in ongoing training to stay updated on product developments and service excellence standards.
- Uphold the brand reputation by delivering professional and empathetic support in every interaction.
Requirements
- Native or fluent Greek (spoken and written).
- Proficient level of English to communicate within our multicultural team environment.
- Valid EU passport or work permit for Bulgaria (mandatory).
- Proven track record of excellence in the customer support services industry.
- Strong problem-solving skills and a passion for helping people.
- Ability to relocate to Sofia for this on-site Greek Speaking Solutions Consultant position in Bulgaria.
Benefits
What We Offer
- Competitive Monthly Salary.
- Fully Paid Training programs to jumpstart your career.
- Comprehensive Health Insurance coverage.
- Fully Paid Relocation Package (flight, airport transfer, and initial hotel accommodation).
- Lucrative Monthly Performance Bonus based on your individual targets.
- Dynamic work environment with opportunities for rapid career advancement in the top Greek-speaking jobs in Bulgaria.
- And Much More...
Life in Bulgaria
Choosing to work in Bulgaria offers an incredible quality of life at an affordable cost of living. As one of Europe's most vibrant capitals, Sofia provides a perfect balance of history, modern urban infrastructure, and a bustling social scene, making it a premier destination for those pursuing professional jobs in Bulgaria. Whether you enjoy the mild continental climate or the picturesque mountain views, you will find Bulgaria to be a welcoming and culturally rich home.
Our full relocation package removes the stress of moving, allowing you to settle into your new life in Bulgaria with ease. Discover why so many professionals are choosing Bulgaria for their next career move, enjoying world-class dining, a thriving ex-pat community, and the professional growth associated with our Greek Speaking Solutions Consultant position in Bulgaria.
How to Apply
If you are ready to take the next step in your career and join one of the most exciting Greek-speaking jobs in Bulgaria, we would love to hear from you. Please click the Apply Now button to submit your CV and start your journey with Mercier Consultancy Group. Our recruitment team looks forward to discussing your future with us.
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