German speaking Partner Technical Solutions Consultant roles in Sofia Bulgaria
At a glance
Mid-level Solutions & Sales Engineering role at Mercier Consultancy. Remote, Bulgaria · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Handle partner questions, product support, and troubleshooting through tickets and outbound calls
- Serve as the reliable contact partners turn to for technical and product-related help
- Uncover partner needs and tailor guidance that improves their performance and experience
- Explain technical topics clearly while working with internal teams on effective solutions
What you bring
- Fluent German and at least B2-level English, both needed for partner communication
- Strong communication skills paired with sound analysis and problem-solving ability
- Comfort using computers, technical platforms, and several software applications
- Bulgarian work authorization through EU citizenship or a valid permit
Who this fits
This role suits a German-speaking technical support or partner-facing professional who enjoys troubleshooting and explaining technology to varied audiences. You will work remotely from Bulgaria, and relocation is required if you currently live elsewhere. Experience in technical support, IT, customer success, partner support, or consulting can help but is not required.
From the employer
Mercier Consultancy is currently offering an exciting opportunity for a Partner Technical Solutions Consultant with German and English based in Bulgaria. This role is ideal for German-speaking professionals with a passion for technology, problem-solving, and partner success. As a Partner Technical Solutions Consultant, you will work closely with business partners to provide technical guidance, troubleshoot product-related issues, and deliver tailored solutions that help optimize their performance. With comprehensive training, a competitive salary, and excellent career development opportunities, this position offers an outstanding opportunity to build an international career in the technology sector.
Drive Innovation Through Technical Expertise
Join a dynamic international team and become a trusted technical advisor for business partners. You'll help resolve technical challenges, provide product expertise, and collaborate with internal teams to deliver effective solutions. If you enjoy combining technical knowledge with customer-focused communication and want to make a real impact, this is the perfect opportunity for you.
As a Partner Technical Solutions Consultant with German and English, you will be a part of a great team and all together will:
- Assist partners with general inquiries, product support, and troubleshooting via ticketing system and regular outbound calls
- Deliver outstanding partner service
- Achieve great customer experience and satisfaction
- Identify and understand partner needs
- Work as a trusted point of contact for partners
Requirements
- Fluency in German (spoken and written).
- Good command of English (minimum B2 level).
- Strong communication and interpersonal skills.
- Excellent analytical and problem-solving abilities.
- Interest in technology, software, and technical troubleshooting.
- Comfortable working with computers, technical platforms, and multiple software applications.
- Ability to explain technical concepts clearly to both technical and non-technical audiences.
- Previous experience in technical support, IT, customer success, partner support, or consulting is an advantage but not required.
- Willingness to relocate to Bulgaria if currently living abroad.
- EU citizenship or a valid work permit for Bulgaria.
Benefits
- Fully paid training
- Stable job and career development opportunities
- Attractive salary
- Additional health insurance
- More than fifty benefits and services to choose from
- Positive international working environment
- Support and learning
- Employee referral bonuses
- Bonus structure
- Company-Provided Accommodation on arrival, and assistance in finding a long-term home
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