Group Key Account Manager
Mdlz Open At a glance
Manager-level Account Management role at Mdlz. Ho Chi Minh · full-time.
Pay not stated Key Account Manager salary
growthroles summary, based on the employer's posting.
What you'll do
- Build joint growth plans with major accounts and manage their revenue, profitability, trade spend and contract terms
- Find additional business within existing customers and new partnerships, then review results with customers and leaders
- Negotiate annual and quarterly trading terms, shape trade plans and product launches, and track returns on trade investment
- Coordinate internal teams to deliver customer plans across stores and online, including launches and joint projects
- Lead and coach account managers and executives, setting targets and giving regular performance feedback
What you bring
- At least seven years in key or national account management or sales within FMCG or consumer goods
- A bachelor’s degree in business, marketing, commerce or another listed field
- A record managing major retail accounts, plus experience with P&L ownership and trade investment returns
- Fluent written and spoken English
Who this fits
This manager role suits someone who can lead an account team and work across functions while owning commercial results. The role is based in Ho Chi Minh, Vietnam, and relocation support is unavailable.
From the employer
Job Description
Are You Ready to Make It Happen at Mondelēz International?
Join our Mission to Lead the Future of Snacking. Make It With Pride.
The Group Key Account Manager is responsible for managing and developing strategic relationships with a portfolio of key accounts at the group/national level. This role drives revenue growth, ensures customer partnership, and aligns business objectives between the company and MT retailers
How you will contribute
Strategic Account Management
- Develop and execute Joint Business Plans (JBPs) & Top To Top (T2T) with key accounts to achieve mutual growth targets.
- Own the end-to-end P&L for assigned group key accounts, including net revenue, trade spend, profitability and contract negotiation.
- Identify and capitalize on new business opportunities within existing accounts and potential new partnerships.
- Conduct regular business reviews with customers and internal leadership.
Commercial Planning & Execution
- Lead annual/ quarterly negotiations on trading terms, trade plan for current portfolio and new products.
- Collaborate with Category Management, Trade Marketing, and Finance to build compelling sell-in stories and category growth plans.
- Monitor and optimize trade investment to ensure ROI targets are met.
Cross-Functional Leadership
- Act as the primary point of contact between the company and key account stakeholders at senior/director level.
- Coordinate with Supply Chain, Trade Marketing, Marketing, and Finance and Operation teams to ensure flawless execution of plans in-store and online.
- Lead cross-functional project teams for unblocking new business model, new product launches, exclusive activities, and joint initiatives.
Team Management and Development
- Lead, coach, and develop a team of Account Managers / Account Executives to deliver against individual and team targets.
- Set clear performance expectations, conduct regular one-on-one reviews, and provide constructive feedback.
- Build a high-performance culture focused on accountability, collaboration, and continuous improvement.
What you will bring
Education
- Bachelor's degree in Business Administration, Marketing, Commerce, or a related field. MBA is a plus.
Experience
- Minimum 7–10 years of experience in Key Account Management, National Account Management, or Sales within FMCG/Consumer Goods industry.
- Proven track record of managing top-tier retail accounts (e.g., modern trade, e-commerce platforms).
- Experience in P&L management and trade investment optimization.
Skills & Competencies
- Strong negotiation and influencing skills at senior stakeholder level.
- Excellent analytical and strategic thinking capabilities.
- Proficiency in data analysis tools and trade management systems.
- Outstanding communication and presentation skills.
- Ability to lead cross-functional teams without direct authority.
- Fluent in English (written and spoken).
Personal Attributes
- Results-driven with a strong commercial mindset.
- Entrepreneurial spirit with the ability to thrive in a fast-paced environment.
- High level of integrity, accountability, and customer orientation.
- Resilient and adaptable to changing market dynamics.
What We Offer
- Competitive salary and performance-based bonus.
- Career development opportunities within a global organization.
- Dynamic and collaborative working environment.
- Comprehensive benefits package including health insurance, annual leave, and learning programs.
Business Unit Summary
Mondelēz International in Southeast Asia is in five countries serving 19 markets with more than 18 nationalities and 7,500 employees. This group is emerging as one of the fastest growing regions in Asia, the Middle East and Africa, and we are proud of consistently producing high quality products in nine manufacturing sites. We are market leaders in key snacking categories, making and selling brands like Oreo and Tiger biscuits, Kinh Do mooncakes, Jacob’s crackers, Cadbury Dairy Milk chocolate, Tang powdered beverage, Halls candy and Eden cheese. We set the benchmark in being a responsible business and contributing to the communities in which we operate.
Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Job Type
RegularAccount ManagementSales
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