Key Account Manager, OTC - Eastern Victoria
At a glance
Manager-level Account Management role at Signify. Melbourne · full-time.
Pay not stated
growthroles summary, based on the employer's posting.
What you'll do
- Grow business with trade customers, including electrical wholesalers and contractors, throughout Eastern Victoria
- Spot projects with sales potential and build those prospects into account growth
- Show customers and end users how Signify’s lighting and connected-lighting products can meet their needs
- Work with internal teams, track customer and opportunity details in CRM, and deliver personal and state sales results
- Represent the business at customer gatherings and industry events while building customer loyalty
What you bring
- You have demonstrated success in sales, ideally in electrical, lighting or construction-related work
- You have built customer relationships and delivered against sales goals
- You communicate well, identify commercial opportunities, and bring a strong customer focus
- You can work with CRM systems and hold valid Australian work rights
Who this fits
This role suits a commercially minded account manager who enjoys developing customer partnerships and finding sales opportunities. Regional travel across Eastern Victoria is part of the role.
From the employer
About Signify
Through bold discovery and cutting-edge innovation, we lead an industry that is vital for the future of our planet: lighting. Through our leadership in connected lighting and the Internet of Things, we're breaking new ground in data analytics, AI, and smart solutions for homes, offices, cities, and beyond.
At Signify, you can shape tomorrow by building on our incredible 125+ year legacy while working toward even bolder sustainability goals. Our culture of continuous learning, creativity, and commitment to diversity and inclusion empowers you to grow your skills and career.
Join us, and together, we’ll transform our industry, making a lasting difference for brighter lives and a better world.
More about the role
Job Summary
This role is responsible for building and fostering relationships with selected Professional Trade key accounts to maximize profitability and customer satisfaction with these accounts. Develops strategic plans to achieve sales targets and expand business opportunities. Coordinates with internal teams to deliver solutions that meet client needs.
Key Areas of Responsibility
- Manage and grow relationships with Electrical Wholesalers and Contractors across Eastern Victoria
- Identify and develop opportunities within the project pipeline to drive sales growth
- Promote Signify’s lighting and connected lighting solutions to customers and end users
- Collaborate with internal teams to deliver strong customer outcomes and meet individual and state sales targets
- Maintain accurate customer insights and opportunities within the CRM system
- Represent Signify at customer events and industry activities to strengthen brand presence
- Build long-term partnerships that deliver high levels of customer satisfaction and loyalty
Critical Experiences
While we value and appreciate all applicants, we believe that the following experience and skills will be needed to shine brightly in this job opening:
- Proven sales experience, ideally within the electrical, lighting, or construction-related industries
- A strong track record of developing customer relationships and achieving sales targets
- Excellent communication and stakeholder engagement skills
- A proactive, commercially minded approach to identifying opportunities and growing accounts
- Experience working with CRM systems and strong general digital literacy
- A results-driven, professional approach with a strong customer focus
- Flexibility to travel regionally across Eastern Victoria
- Applicants must hold valid working rights in Australia to be considered for this role.
Everything we’ll do for you
You can grow a lasting career here. We’ll encourage you, support you, and challenge you. We’ll help you learn and progress in a way that’s right for you, with coaching and mentoring along the way. We’ll listen to you too, because we see and value every one of our 27,000+ people. We believe that a diverse and inclusive workplace fosters creativity, innovation, and a full spectrum of bright ideas. With a global workforce present in 70+ countries, we are dedicated to creating an inclusive environment where every voice is heard and valued, helping us all achieve more together.
Come join us, and together we can light up the future.
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