Key Account Manager - Long Term Care
At a glance
Manager-level Account Management role at Nestlé. Melbourne.
Pay not stated
growthroles summary, based on the employer's posting.
What you'll do
- Set customer plans for major aged care accounts and carry them through to sales and market-share goals
- Build long-term care channel strategies around the needs of aged care customer groups
- Adjust account actions when market, customer or consumer conditions shift
- Help shape category, channel and field sales plans with internal teams
- Grow existing health care contracts and keep internal and external partners aligned
What you bring
- You have account management experience, ideally in hospitals, aged care, medical or pharmaceuticals
- You have exceeded sales targets and built strong relationships with key customer groups
- You bring commercial judgment, negotiation ability and confidence adapting communication to different stakeholders
- You have full working rights in Australia
Who this fits
This role suits a commercially driven account manager who enjoys sales and building customer relationships. It involves interstate travel about once a month.
From the employer
The Opportunity
Nutrition lies at the very heart of Nestlé. That's why millions of families and individuals all over the world choose our products.
Nestlé Health & Nutrition brings together our trusted health, nutrition, and wellness portfolio under one purpose: to enhance quality of life and contribute to a healthier future.
Through science, innovation, and a deep understanding of consumer needs, we're helping people live healthier lives at every stage of life.
Nestlé Nutrition and Health is seeking an experienced and commercially driven Long-Term Care Key Account Manager to lead the development and execution of key account strategies across the Australian aged care sector.
In this exciting role, you will drive growth across strategic aged care accounts, build trusted customer partnerships, and deliver nutrition solutions that improve resident outcomes. You will manage key relationships with major aged care providers, identify new business opportunities, oversee commercial agreements, and work cross-functionally to ensure exceptional customer support.
This is an opportunity to shape account strategy and make a meaningful impact within the aged care sector.
A Day in the life…
Reporting to the Institutional Senior Key Account Manager, you will be responsible for total execution of plans and achievement of specified sales targets and market share objectives with major accounts.
Responsibilities include:
• Developing, implementing and maintaining customer plans to ensure delivery of objectives for Nestle Nutrition and Health across key customers.
• Lead and develop LTC channel development strategies in line with corporate planning linked to Aged Care customer Groups.
• Formulating action plans as required to reflect changes in market, customer and/or consumer dynamics to ensure performance objectives are being met.
• Supporting the development of category, channel and field sales plans with internal stakeholders.
• Develop and grow existing contracts for the Health Care portfolio
• Managing positive relationships with cross functional stakeholders, internally & externally.
What will make you successful:
• You will be outgoing, approachable and passionate about sales.
• A tertiary qualification in Business, Science, Dietetics, Nursing, Marketing, or related discipline is preferred.
• The successful candidate will have demonstrated experience in an Account Management role, ideally within Hospital, aged care, medical or pharmaceutical industries.
• As a true partner to the business and customer, you are a confident communicator and have the ability to adapt your communication style with varying stakeholders.
• You will have a proven track record of success in exceeding targets & developing relationships with key customer groups.
• Strong commercial, negotiation and relationship-building skills.
• Applicants must have full working rights in Australia.
• The ability to travel interstate approx. once a month.
Benefits
You will have the chance to work with an outstanding and highly engaged team, build and grow your career with an inclusive, global FMCG leader.
In addition, we offer:
• Varied career experiences and personalised development support
• Access up to 5 additional days of leave to support your health and wellbeing
• Wellbeing benefits including vaccinations and health insurance discounts
• Diversity & Inclusion initiatives and program
• Paid parental and partner leave
• Purchase Leave Scheme
• Volunteering leave, Sports leave, Emergency Services leave
• Discounted Nestlé products
• Salary Sacrifice to Superannuation
Our Story
At Nestlé, we want to help shape a better and healthier world, inspire people to live healthier lives and deliver impact at a scale and pace that makes a difference. We do this by fostering an inclusive, diverse, and collaborative environment, embracing innovation, and empowering people and teams to win.
We aim to hire respectful, curious, value driven and inspiring people who care about the people’s lives that we touch every single day.
Be a force for good.
For more information, please visit our website Nestlé Australia Home | Nestlé Australia (nestle.com.au)
We want to make finding your dream job possible. If you require additional support with your application, please contact us at careers@au.nestle.com
Apply today!
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