Key Account Manager
At a glance
Manager-level Account Management role at Saputo. Melbourne · full-time.
Pay not stated
growthroles summary, based on the employer's posting.
What you'll do
- Prepare reports and account analysis for Independent Grocery and MSO customers, alongside routine account administration
- Check scan and customer data, including Circana figures, and turn findings into commercial input
- Help plan promotions, product slotting and in-store activity with account and field teams
- Support trade spend, accrual and claims work, and contribute to trade shows, customer expos and major activations
What you bring
- Background in FMCG, grocery, sales support, category work or an entry-level account role
- Strong analytical skills, including confidence handling scan data and commercial reports
- A careful, organised working style and clear communication that helps you build effective relationships
Who this fits
This Melbourne-based, hybrid role is a twelve-month fixed-term position suited to someone seeking to grow in FMCG sales or commercial work. You’ll support senior sales leaders and work with field teams; applicants need full Australian working rights.
From the employer
At Saputo, we bring good to the table by making high-quality products, investing in our people, and supporting communities around the world . As a top 10 global dairy processor, we value contributions that matter and strive to foster an inclusive, growth-driven work environment. Ready to bring your best?
About the Role
Join Saputo Dairy as a Key Account Manager in our Independent Grocery (IG) Commercial Team in Melbourne on a 12-month Fixed term contract. This commercially focused role supports Independent Grocery customers, including larger independent groups, with exposure across Sales, Field Operations, Insights and Marketing.
The role plays a critical part in enabling account growth by owning reporting, data validation, customer support and activation planning, allowing senior sales leaders to focus on strategic, growth‑driving initiatives. Reporting to the Head of Sales – Independent Grocery, success will be driven by commercial curiosity, attention to detail and the ability to turn data into action.
Key Responsibilities
- Support IG and MSO accounts with reporting, analysis and day‑to‑day account administration
- Validate and interpret scan and customer data (including Circana) to support commercial decisions
- Assist with promotional planning, slotting and in‑store activation initiatives
- Partner with field teams to equip them with insights, tools and activation plans
- Support trade spend, accruals and claims processes with strong attention to detail
- Contribute to projects such as trade shows, customer expos and key activations
About You
- Experience in FMCG, grocery, sales support, category support or junior account management
- Strong analytical capability, with confidence working with scan data and commercial reporting
- High attention to detail and a structured, organised approach to work
- A proactive, curious mindset — you ask questions, seek to understand customers and look for opportunities to improve outcomes
- Strong communication skills and the ability to build effective working relationships
- A collaborative, resilient approach and ambition to grow your career within FMCG
What We Offer
- A commercially exposed role within a highly experienced Independent Grocery team
- Opportunity to work on high‑profile customers, activations and national projects
- Strong development and progression potential within Sales and Commercial functions
- The chance to put your stamp on key initiatives during a period of growth and focus
Click “Apply for this job” to submit your application. Applicants must have full Australian working rights.
Saputo Dairy Australia is an equal opportunity employer.
As a leading dairy processor in Australia, Saputo produces, markets, and distributes a variety of products, with a portfolio of well-loved brands such as Devondale, Liddells, CHEER, Mersey Valley and Tasmanian Heritage. Our people bring these popular brands to life, while servicing our farming communities and through our AG Warehouse network.
Whether your expertise lies in manufacturing, operations, supply chain, sales, quality assurance, or in any other function, your role is integral to our success. You will make contributions that matter, all while working alongside colleagues who genuinely care about your success and who will roll up their sleeves to help.
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