Corporate Housing Account Manager
At a glance
Mid-level Account Management role at Landing. Birmingham · full-time.
Pay not stated
growthroles summary, based on the employer's posting.
What you'll do
- Grow and maintain relationships with major national corporate clients
- Manage reservation requests and assemble arrival details for corporate customers
- Coordinate move-ins, inspections, occupant changes, and maintenance with Field Operations
- Pursue unpaid invoices and support the VP with process-improvement projects
What you bring
- At least three years of professional experience plus prior customer service work
- Strong organization, communication, multitasking, and problem-solving skills
- Fluency in English and familiarity with Slack
- A self-directed approach suited to urgent work in a fast-moving environment
Who this fits
This role suits an organized customer-service professional who can manage national accounts while resolving several issues at once. You’ll work daily from the corporate headquarters in Birmingham, Alabama.
From the employer
About Us
We’re redefining home, and setting a new standard of living. One apartment at a time.
Landing is a membership network of fully furnished apartments across the United States. Our Members get access to rent our professionally designed homes for a minimum of 30 days and can stay as long as they’d like, with only a 2-weeks’ notice required if they’d like to move. As a Member there are no long-term obligations, no security deposits, and no application fees. We bundle utilities and the internet to allow seamless transition from one home to another.
About The Role
We’re looking for a Corporate Housing Account Manager to join our team and assist with managing our top corporate clients. As a Corporate Housing Account Manager, you’ll own and manage our larger national accounts and assist with a variety of back end administrative tasks. You will also work with leadership to help enhance this new crucial function of the team.
What You’ll Do
- Build, maintain, and expand relationships with top national clients
- Handle and address incoming reservation requests
- Work with Landing’s Field Operations team to schedule move-ins, home inspections, and address occupant changes
- Compile Arrival Information for Corporate Clients
- Follow up on outstanding balances from invoiced clients
- Collaborate with Field Operations teams on addressing maintenance issues
- Assist VP with special projects in order to further streamline our business processes
What You Need
- 3+ years of professional experience
- Previous customer service experience
- Strong organizational skills
- Ability to multitask and problem solve multiple issues at once
- Strong communication skills, both written and verbal
- Fearless, self-motivated and hardworking
- Ability to work in a fast-paced environment
- Self-starter comfortable working with a sense of urgency
- Tech-savvy - familiarity with Slack
- Fluent in English with strong written and verbal communication skills
- Ability to work daily at our corporate headquarters in Birmingham, AL
What we Offer
Landing aims to create a workplace that fosters both personal and professional growth. We offer a competitive benefits package we are proud to share with you!
- Solid compensation package + stock options
- $55,000 base + bonus potential
- Comprehensive benefits - Medical, Dental, Vision, Life and AD&D, Disability, Mental Health, Pet, Commuter, and FSA or HSA
- We’ve got you covered with a 401(k) plan and access to ImmediatePay
- Feel relaxed with super generous PTO policy
- Opportunities for upward mobility - we want you to grow with us!
- Explore and travel comfortably with 7 free nights in a Landing home per year
- Employee perks for temporary or indefinite stays when you choose to live with Landing
Landing provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Not this one either?
Claude or ChatGPT reads the other 89,642 for you.
Get better matches →
