Middle SaaS Sales Account Manager
At a glance
Mid-level Account Management role at TechBiz Global GmbH. Birmingham · full-time.
Pay not stated
growthroles summary, based on the employer's posting.
What you'll do
- Contact dealerships and convert those conversations into booked software demonstrations
- Show prospects the product, then guide users through setup and practical use during their trial
- Build ongoing client relationships by sharing product news, useful guidance, and proven practices
- Keep customers engaged over time while identifying ways to improve their experience
What you bring
- You bring three to five years of experience selling SaaS products
- You communicate strongly in writing and conversation, with empathy for customer needs
- You are comfortable using technology and making sound calls when you spot potential improvements
Who this fits
This role suits a customer-focused SaaS seller who wants to grow into customer management and can handle repeated rejection. You will work full time on a permanent contract, with hybrid work and an initial fully onsite period in Madrid for training and team connection. Your schedule must cover the stated weekday time windows, while start and finish times can otherwise be chosen.
From the employer
At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking an Middle SaaS Sales Account Manager to join one of our clients' teams from Spain. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you.
Main responsibilities:
-You'll reach out to dealerships to close a software demo with them.
-You'll build healthy, strategic relationships with potential clients.
-You'll run the product demo, trying to keep your composure when the client is blown away.
-During the free trial, you'll set up the tool, train users, and share best practices.
-You'll nurture the relationship with your client over time, keeping them updated on news and sharing tips and best practices along the way.
-3-5 years of experience in SaaS Sales;
-You want to develop yourself in customer management and the SaaS environment;
-You have excellent writing and powerful communication skills;
-You feel very comfortable working in an electric, high-performance environment;
-You're a person with high emotional intelligence and the ability to understand and empathize with others' needs;
-You're also friendly, you smile when you talk, and you're as strong as Arnold – you handle "no" like a champ;
-You're a curious person with good judgment for spotting improvements;
-You're tech-savvy, which matters a lot for fitting into clients culture.
Working conditions:
-Full-time contract – 40 hours a week.
-Permanent contract.
-Hybrid work – fully onsite in Madrid for the first few weeks to soak up clients culture, connect with the team, and get trained.
-You can decide your own start and end times – though you always need to cover 10:00–13:00 Monday to Friday and 17:00–19:00 Monday to Thursday. Friday afternoon is party time!
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