Regional Account Manager

KONE Open · verified Oct 18, 2026

London Full-time Manager Account Management

At a glance

Manager-level Account Management role at KONE. London · full-time · no salary stated · we estimate £48,750–£89,375.

Estimated pay

KONE has not published a salary for this role. The figure below is our estimate, not theirs.

£48,750 – £89,375

What the middle half of mid-level account management roles in London paid, among postings that did state a salary.

Worked out from 14 postings that stated pay, median £76,000. Last updated Oct 18, 2026.

RoleAccount Management

SeniorityManager

LocationLondon

EmploymentFull-time

PostedAug 27, 2026 · 7w ago

Role brief

growthroles summary, based on the employer's posting.

What you'll do

Build sales opportunities with account teams across strategic North and South London customers
Shape value propositions that connect KONE solutions to each customer's needs
Manage national or framework agreements alongside the wider customer contract portfolio
Protect existing accounts while finding new business and renewing customer contracts
Coordinate weekly, monthly, and annual service completions with operational teams

What you bring

Proven account management experience, with sales experience providing an advantage
Confidence handling customer relationships, presentations, negotiations, tenders, closing, and aftersales work
Working knowledge of contractual and financial terms, CRM systems, and Microsoft Office
Strong English communication, influencing ability, networking skills, and relationship-building judgment

Who this fits

This role suits an account manager who can grow existing customer relationships while opening new opportunities. You’ll work with customers across North and South London and collaborate with internal operational and account teams. Hybrid flexible working is offered.

From the employer

Purpose

The Regional Account Manager is responsible in developing mutually beneficial relationships between KONE and customers which are strategic or nationally / locally important and in which also maximises KONE’s current and future share of our customer’s lift business by identifying solutions and developing processes that add value to both KONE and the customer.

This role will cover customers within North & South London areas.

Key Responsibilities:

Creating and managing sales opportunities in your customer base with the account teams.
Sharing customer knowledge and contacts to support other account team members to win business.
Creating value propositions with clearly described benefits of KONE solutions for customer’s needs.
Accountable for national or frame agreements and managing the customer’s contract portfolio.
Developing the profitability of the customers’ business with KONE according to the account plan.
Developing market intelligence and customer insight to develop credibility and a competitive advantage.
Canvassing new business whilst ensuring you retain and grow existing accounts.
Negotiating and re-new contracts.
Collaborating with operational service teams to help coordinate service completions on a weekly, monthly, and annual basis.

Skills and experience required:

Experience in Account Management is essential.
A Sales background is desirable.
Mastering customer contacts, presentations, and negotiations, closing deals, tendering process, aftersales activities, and good knowledge of contractual and financial terms.
Good influencing skills.
Experience in maintaining and developing existing customer accounts.
Ability to communicate features advantages, benefits, and value to different customers’ needs.
Ability to build rapport and collaborate with others within KONE and externally and drive performance / delivery.
Aptitude in networking and building relationships.
Adaptability and strong problem-solving skills.
Effective communication skills together with good written and spoken English.
Preference for Salesforce, SAP knowledge is desirable.
Proficiency with Microsoft Office and CRM systems.

What KONE can offer:

We offer a competitive salary, 25 days holiday and additional Bank Holidays, 1 paid Volunteering Day, Company Pension Scheme, Quarterly Commission, Car/Travel Allowance, Private Medical Insurance, Dental Plan, Gymflexi Membership, Life Assurance, PDI, Development opportunities and development reviews to help you achieve your professional goals. Endless support from experienced leaders within the lifts and escalator industry, Kone Discounts, 24/7 GP Support & Wellbeing Access, Hybrid Flexible Working.

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.