Account Director
At a glance
Leadership Account Management role at Klick. Philadelphia · full-time.
Pay not stated Account Director salary
Growth Roles summary, based on the employer's posting.
What you'll do
- Lead client programs from brief through delivery, keeping work aligned with process and regulatory requirements
- Track schedules, surface obstacles early, and maintain quality across account deliverables
- Guide budgets, forecasts, and scopes alongside project management
- Bring cross-functional teams together for launches and in-market programs
- Shape account plans with strategic input that improves client outcomes
What you bring
- At least six years in advertising client services, including two years in pharmaceutical or healthcare advertising
- Experience overseeing two to three million dollars of business across brands or portfolios
- A track record of relationships with Product Managers and Associate Directors
- Confidence leading client meetings, organizing briefs, and turning feedback into clear direction
- A university degree and strong knowledge of pharmaceutical marketing communications and regulatory considerations
Who this fits
This role suits a senior client-services leader who can connect strategic guidance with disciplined delivery in healthcare advertising. You’ll work with cross-functional teams and project management while managing client relationships, budgets, scopes, and launches. The position is based in Philadelphia with a hybrid arrangement.
From the employer
The Klick Group—comprising Klick Health (including Oxford PharmaGenesis, Klick Katalyst, and btwelve), Klick Media, Klick Applied Sciences (including Klick Labs), and Klick Consulting—is an ecosystem dedicated help life sciences brands achieve their full potential through best-in-class marketing and advertising, media, medical affairs and communications, market access, real-world evidence, and technology and analytics consulting — powered by 500+ in-house medical experts and award-winning data science and AI capabilities. Founded in 1997, we have offices in Toronto, New York, Oxford, London, Cambridge, Cardiff, Melbourne, Philadelphia, Saratoga Springs, São Paulo, and Singapore. One of the most-awarded health agencies on the planet, Klick is consistently recognized for its people-first culture as a Great Place to Work, Best Workplace for Women, Best Workplace for Inclusion, Most Admired Corporate Culture, and FORTUNE Best Workplace in Advertising. Klick also recently made history as Cannes Lions Healthcare Agency of the Year, Healthcare Network of the Year, and Independent Agency of the Year – Health.
About our Client Services Craft
Our Client Services craft partners with clients to guide strategic thinking, build trusted relationships, and ensure outstanding delivery across life sciences brands. The team bridges strategy, creativity, and execution to deliver meaningful impact through collaboration, operational excellence, and a deep understanding of client needs.
The Account Director plays a key leadership role in managing client relationships, overseeing program delivery, and ensuring excellence across every touchpoint. This role brings strategic thinking, operational discipline, and a strong understanding of the healthcare landscape to guide both clients and internal teams. The Account Director helps shape brand direction, ensures smooth execution, and drives opportunities for value and growth.
What You’ll Do:
- Lead and support precise project execution while ensuring process alignment and regulatory compliance
- Manage timelines, anticipate barriers, and consistently deliver high-quality work that exceeds expectations
- Oversee and guide project budgets, forecasts, and scopes in partnership with project management
- Collaborate with cross-functional teams to deliver launch and in-market programs
- Contribute strategic insights that inform account plans and elevate client outcomes
Required:
- 6+ years of client services experience in the advertising industry
- 2+ years of pharmaceutical or healthcare advertising experience
- Experience managing $2–3M in business across brands or portfolios
- Strong experience building relationships at the Product Manager and Associate Director level
- Proven ability to lead client meetings, coordinate briefs, and communicate feedback clearly
- Full understanding of pharma/healthcare marketing communications and regulatory considerations
Desired:
- Experience supporting HCP-focused initiatives
- Experience contributing to brand planning and launch preparation
- Ability to translate client changes into clear internal direction
- Comfort reviewing and developing scopes of work with project management
- Comfort and enthusiasm for integrating AI into workflows
- University degree required; MBA a plus
Our Commitment to Inclusion
Klick is consciously creating a culture where everyone can thrive and grow in their careers. We believe that our best work comes from our diverse backgrounds, perspectives, and skills. We strongly encourage members of historically underrepresented communities to apply, including Black people, Indigenous peoples, and other people of color, people with disabilities, people from gender and sexually diverse communities and people with intersectional identities. We're also committed to developing an inclusive, barrier-free recruitment process and work environment. Should you require any accommodation, please contact us at careers@klick.com and we will work with you to meet your accessibility needs and ensure you have a positive experience.
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