Group Account Director, Market Access

The Klick Group—comprising Klick Health (including Oxford PharmaGenesis, Klick Katalyst, and btwelve), Klick Media, Klick Applied Sciences (including Klick Labs), and Klick Consulting—is an ecosystem dedicated help life sciences brands achieve their full potential through best-in-class marketing and advertising, media, medical affairs and communications, market access, real-world evidence, and technology and analytics consulting — powered by 500+ in-house medical experts and award-winning data science and AI capabilities. Founded in 1997, we have offices in Toronto, New York, Oxford, London, Cambridge, Cardiff, Melbourne, Philadelphia, Saratoga Springs, São Paulo, and Singapore. One of the most-awarded health agencies on the planet, Klick is consistently recognized for its people-first culture as a Great Place to Work, Best Workplace for Women, Best Workplace for Inclusion, Most Admired Corporate Culture, and FORTUNE Best Workplace in Advertising. Klick also recently made history as Cannes Lions Healthcare Agency of the Year, Healthcare Network of the Year, and Independent Agency of the Year – Health.

About our Market Access Team Craft

Our Market Access team, part of our Medical Craft, brings payer, policy, and healthcare system perspectives into brand planning. The team helps clients navigate access, reimbursement, and value conversations across markets. By understanding real-world barriers and opportunities, they connect innovation to adoption. Their work supports strategies that are both aspirational and achievable.

The Group Account Director, Market Access leads senior pharmaceutical client relationships and oversees integrated market access and patient support programs across one or more accounts. The role connects managed markets expertise, payer and reimbursement strategy, value communications, and commercial account leadership to deliver measurable client outcomes. Working closely with Medical Strategy, Creative, Digital, and Content teams, this leader directs cross-functional delivery, manages multimillion-dollar account financial performance, and develops account talent.

What You’ll Do

• Lead senior pharmaceutical client relationships, translating payer, reimbursement, and managed markets business needs into strategic account plans, actionable recommendations, and measurable program objectives.
• Direct the development and delivery of market access and value communications initiatives, including payer materials, value briefs, reimbursement resources, and access-focused brand programs.
• Oversee patient support program strategy and communications, partnering with pharmaceutical clients and cross-functional teams to address patient access, affordability, reimbursement support, and treatment initiation barriers.
• Own account financial performance, including multimillion-dollar scopes of work, revenue forecasting, P&L management, resource planning, and identification of organic growth opportunities.
• Develop and coach account leadership teams while directing cross-functional delivery, executive client presentations, and new business or account expansion initiatives.

Required:

• 10+ years of healthcare or pharmaceutical agency experience, including senior account leadership on payer, reimbursement, or managed markets business.
• Proven experience leading market access strategy and deliverables such as value briefs, payer communications, or access-focused brand initiatives across multiple stakeholders.
• Experience developing or overseeing pharmaceutical patient support programs, including patient access, reimbursement support, affordability, or treatment initiation initiatives, with examples of delivered programs.
• Demonstrated success managing senior client relationships and presenting strategic recommendations to VP- and executive-level internal and external stakeholders.
• Experience owning financial performance for agency business, including scope, forecasting, and P&L management for accounts in the multimillion-dollar range.
• Track record of leading and developing teams, including direct performance management, coaching, and building growth plans for account talent.

Desired:

• Comfort and enthusiasm for using AI as a regular part of how work gets done.
• Advanced degree in marketing, communications, business, or a related life sciences field, with clear application to client leadership or market access work.
• Experience integrating digital, omnichannel, or data-informed engagement approaches into market access or managed markets programs.
• Brand management or commercial strategy experience within life sciences, with exposure to launch, lifecycle, or portfolio planning.
• New business experience, including contributing to pitch strategy, solution development, and expansion planning within existing accounts.

Our Commitment to Inclusion

Klick is consciously creating a culture where everyone can thrive and grow in their careers. We believe that our best work comes from our diverse backgrounds, perspectives, and skills. We strongly encourage members of historically underrepresented communities to apply, including Black people, Indigenous peoples, and other people of color, people with disabilities, people from gender and sexually diverse communities and people with intersectional identities. We're also committed to developing an inclusive, barrier-free recruitment process and work environment. Should you require any accommodation, please contact us at careers@klick.com and we will work with you to meet your accessibility needs and ensure you have a positive experience.

Klick uses an AI-powered tool as part of an automated process to support our hiring process by analyzing your experience, skills, and qualifications to help identify alignment with role requirements. Please note that the tool does not make final decisions or automatically disqualify candidates. Hiring decisions are made by our team, with thoughtful human judgment and oversight. We are committed to fair and transparent hiring practices and have implemented safeguards to help mitigate bias and support compliance with applicable laws. If you have questions, accessibility needs, or concerns about the use of this tool, please contact us.