Revenue Operations Analyst
At a glance
Mid-level Revenue & Sales Operations role at Jitsu. Santa Monica · full-time · no salary stated · we estimate $87,513–$150,000 across the United States.
Jitsu has not published a salary for this role. The figure below is our estimate, not theirs.
growthroles summary, based on the employer's posting.
What you'll do
- Track customer health indicators, flag developing account risks and build analysis that supports proactive account management
- Create and check revenue forecasts from pipeline, compare results with expectations and explain where they differ
- Help calculate and audit sales commissions, assess incentive payouts and model how plan changes affect them
- Answer open-ended questions from Revenue, Finance, Operations and executives with structured analysis and research
What you bring
- Two to four years in revenue or sales operations, finance, consulting, business analytics or a related analytical role
- You can turn unclear problems and data into practical recommendations, including for non-technical audiences
- Excel experience is required
Who this fits
This mid-level role suits an analyst ready to present findings to executive leaders and work across revenue, finance and operations. It is hybrid in Santa Monica, with two to three onsite days each week.
From the employer
Title
Revenue Operations Analyst
Team
Revenue Operations
Location
This is a hybrid role based in Santa Monica, California. We're currently working from a temporary office space, with 2 to 3 days a week onsite
About Jitsu
Jitsu is a last-mile delivery service that allows brands to give their customers a consistent delivery experience all the way to the doorstep. Using a proprietary AI-powered technology platform, Jitsu helps its customers deliver on their promise of affordable, reliable, expedited shipping with a 99+% on-time delivery rate. Logistics teams can now provide a differentiated delivery experience at a competitive cost through successful first delivery attempts, fewer claims, coverage in the markets that matter, and upfront pricing with no hidden surcharges. Jitsu operates in urban areas across the U.S., enabling high-volume shippers to exercise control over their end-to-end delivery network. Learn more at gojitsu.com
About the Role
Jitsu is hiring a Revenue Operations Analyst to bring additional visibility, accuracy, and accountability to our go-to-market engine. Reporting to the Senior Manager, Revenue Operations, you'll own a portfolio of analytics and reporting that directly informs how leadership manages pipeline, forecast, customer health, and sales compensation.
The role is built to scale with the right person. You'll start by owning core analytics and research deliverables, with the potential to take on leadership roles spearheading quality initiatives and setting reporting standards across the business. Executive exposure is high. You'll be presenting your analysis directly to executive leadership in the forums where pipeline, forecast, and customer health decisions get made.
What You'll Do
- Client quality analysis: Monitor customer health signals, surface emerging risks, and build the analytical foundation for proactive account management.
- Pipeline and forecasting: Build, validate, and improve revenue forecasts based on pipeline; reconcile actuals against expectations and explain the variances.
- Variable compensation analysis: Support calculation, audit, and analysis of sales commissions and incentive payouts, and model the impact of plan changes.
- Ad-hoc analytics and research: Take on ambiguous questions from Revenue, Finance, Operations, and the executive team with structured, data-driven analysis.
What We're Looking For
- 2–4 years in revenue operations, sales operations, finance, consulting, business analytics, or a closely related analytical role.
- Demonstrated ability to structure ambiguous problems and translate data into clear recommendations.
- Strong written and verbal communication; can turn analysis into an actionable narrative for non-technical audiences.
- Comfortable with shifting priorities and questions that aren't pre-defined.
- Excel experience necessary; Salesforce, Looker, and SQL experience is a strong plus.
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