Technical Sales Advisor
At a glance
Mid-level Solutions & Sales Engineering role at Jci. Manchester-Manchester-United Kingdom · full-time · no salary stated · we estimate £57,973–£95,000 across the United Kingdom.
Jci has not published a salary for this role. The figure below is our estimate, not theirs.
growthroles summary, based on the employer's posting.
What you'll do
- Work a queue of technician-generated leads, call customers to understand their needs and prepare tailored quotes
- Price labour and materials accurately with internal tools, checking suppliers for costs and product availability
- Keep customers updated, manage expectations and follow up promptly to convert quotes into orders
- Handle sales administration and contribute to shared team targets
What you bring
- You have confident telephone sales ability and strong written and spoken communication
- You are comfortable with Outlook, Word and Excel, and can learn internal systems
- You can organise your workload, juggle tasks and work independently or with a team
- You are willing to work toward targets and meet set KPIs
Who this fits
This mid-level role suits someone who can manage customer calls and follow-ups while keeping quotes and administration moving. You’ll work with the Inside Sales Manager and support shared sales targets.
From the employer
As a Technical Sales Advisor, you will turn service technician leads into committed customers by quickly understanding their needs and producing clear, accurate quotes. You will keep momentum high through confident conversations, timely follow‑ups, and a strong focus on securing orders while supporting the team in meeting shared targets.
What we offer
- Competitive Salary: Reflecting your skills and experience
- Lucrative Bonus: Very achievable target based bonus scheme
- Generous Leave: 25 days annual leave plus Bank Holidays
- Holiday Purchase Scheme: Buy up to 10 extra days—up to 35 days total leave
- Comprehensive Benefits:
- Pension plan (up to 7% employer match)
- Life assurance
- Employee assistance program
- Referral scheme
- Exclusive Discounts: High street brands, cycle-to-work scheme, and Johnson Controls product discounts
- Career Development: Extensive growth and advancement opportunities
- Free Onsite Parking: Hassle-free commuting
- Dress Down Fridays: Casual attire to wrap up the week
What you will do
- Work closely with the Inside Sales Manager and handle a queue of service technician leads.
- Engage with customers to understand their requirements, prepare accurate quotations, and secure orders for labour and materials.
- Support the wider sales function by contributing to team targets and overall business goals.
How you will do it
- Make introductory calls to customers to identify needs, build tailored quotes, and close sales.
- Produce accurate quotations using internal pricing tools and systems.
- Liaise with suppliers to gather information, pricing, and product availability.
- Deliver excellent customer service by managing expectations and providing regular updates.
- Make timely follow-up calls to secure orders within set timeframes.
- Complete general administrative tasks as required to support the sales process.
What we look for
Must haves:
- Strong computer skills, including Outlook, Word, Excel, and the ability to learn internal systems.
- Confident and effective telephone sales skills.
- Excellent verbal and written communication.
- Ability to multitask and manage your own workload.
- Strong organisational skills and a self‑motivated approach.
- Ability to work both independently and as part of a team.
- Comfortable working to targets and meeting set KPIs.
Nice to haves:
- Previous B2B sales experience.
- Product knowledge in fire suppression, HVAC, or fire & security industries.
- Experience producing quotes or working with pricing tools.
About Johnson Controls
Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.
For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.
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