Service Sales Consultant
At a glance
Mid-level Account Executive role at Jci. Edinburgh-Edinburgh-United Kingdom · full-time · no salary stated · we estimate £43,442–£108,500 across the United Kingdom.
Jci has not published a salary for this role. The figure below is our estimate, not theirs.
growthroles summary, based on the employer's posting.
What you'll do
- Build territory plans and win service-sales work from both current accounts and prospective customers
- Sell service agreements, installations, planned service agreements and labour-and-material services
- Meet customer decision-makers, learn their needs and shape suitable proposals, quotes and commercial agreements
- Keep customer and forecast information current in CRM, while working with delivery and technical teams on execution
- Track customer and competitor activity, address commercial issues and grow existing account relationships
What you bring
- You have worked in field sales, service sales or account management and can show results against sales targets
- You have sold maintenance contracts or other technical service offerings
- You can influence manager- and director-level buyers and manage a territory with several active opportunities
- You use CRM and sales forecasting tools, and hold a full UK driving licence
Who this fits
This role suits a consultative seller who can balance new business development with managing medium-sized customer accounts. It is based in Edinburgh and covers a defined territory, with customer meetings and site visits.
From the employer
Service Sales Consultant
What You Will Do
As a Service Sales Consultant, you will be responsible for driving growth across our service and aftermarket portfolio by developing and managing relationships with medium-sized customer accounts. You will sell a range of solutions including service agreements, installations, Planned Service Agreements (PSAs), and Labour & Material (L&M) services, helping customers maximise the performance, reliability, and longevity of their systems. Working across a defined territory, you will engage with managers, directors, and key decision-makers to identify customer needs, develop tailored proposals, and secure new business opportunities while expanding existing account relationships. This is a consultative sales role that combines business development, account management, and commercial acumen to deliver sustainable revenue growth and exceptional customer satisfaction.
What We Offer
- Competitive salary and commission structure
- Company car or car allowance
- 25 days annual leave plus bank holidays
- Company pension scheme
- Life assurance
- Employee Assistance Programme
- Career development and training opportunities
- Access to employee discount and benefits programmes
- Opportunity to work with industry-leading products and solutions
- A collaborative and inclusive working environment
How You Will Do It
- Develop and execute territory sales plans to achieve and exceed sales targets.
- Identify, pursue, and secure new service sales opportunities within assigned accounts and prospects.
- Build strong relationships with managers, directors, and other key stakeholders within customer organisations.
- Promote and sell service agreements, installations, Planned Service Agreements (PSAs), and Labour & Material (L&M) services.
- Conduct customer meetings, site visits, and solution presentations to understand requirements and propose appropriate service offerings.
- Prepare quotations, proposals, and commercial agreements in line with business objectives.
- Maintain accurate customer records and sales forecasts within CRM systems.
- Collaborate with operations, service delivery, and technical teams to ensure successful project execution and customer satisfaction.
- Monitor market activity, competitor offerings, and customer trends to identify growth opportunities.
- Resolve customer issues and commercial challenges in a timely and professional manner while maintaining long-term relationships.
What We Are Looking For
Required:
- Proven experience in a field sales, service sales, or account management role.
- Strong track record of achieving or exceeding sales targets.
- Experience selling service solutions, maintenance contracts, or technical/service-based offerings.
- Ability to build credibility and influence decision-makers at manager and director level.
- Excellent communication, negotiation, and presentation skills.
- Strong commercial awareness and customer-focused approach.
- Ability to manage a territory effectively and prioritise multiple opportunities.
- Experience using CRM systems and sales forecasting tools.
- Full UK driving licence.
Preferred:
- Experience within the building technologies, fire, security, HVAC, or industrial services sector.
- Knowledge of service contract sales and recurring revenue models.
- Understanding of Johnson Controls products, services, or related industries.
- Experience managing multi-site or divisional customer accounts.
About Us
About Us
Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.
For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.
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