Senior Industrial Refrigeration Sales Engineer
At a glance
Senior Solutions & Sales Engineering role at Jci. London-London-UK · full-time.
Pay not stated
growthroles summary, based on the employer's posting.
What you'll do
- Sell project work to facilities managers, contractors, and end users while growing lasting customer relationships
- Lead complex bids by coordinating design teams and other support functions for strong submissions
- Find, qualify, and close technically demanding opportunities across chillers, heat pumps, HVAC, and refrigeration projects
- Prepare accurate estimates, proposals, and cost-benefit cases, then handle final commercial negotiations
- Shape growth initiatives with direction from the Sales Manager and maintain an industry expert network
What you bring
- Direct industrial refrigeration experience focused on chillers, heat pumps, HVAC products, and their applications
- A track record of selling to end users, facilities managers, and contractors while strengthening customer relationships
- Working knowledge of service and maintenance contract sales
- Commercial judgment, strategic thinking, and strong written and verbal communication
- The ability to use SPIN selling, influence decision-makers, and advise customers credibly
Who this fits
You'll suit a senior sales engineer role combining technical solutioning, complex bids, new-business development, and customer negotiations. The work involves collaborating with design teams and independently supporting project solutions when needed. The role is based in London, United Kingdom, and includes a company car, commission, and full-time employment.
From the employer
Senior Sales Engineer – IREF
What we offer
- Competitive salary and company car + commission.
- Paid holidays and sick pay
- Comprehensive benefits package including pension, life assurance, employee assistance program, employee referral scheme, employee discounts including high street brands, cycle 2 work scheme and discount on Johnson Controls security products
- Extensive product and on the job/cross training opportunities with outstanding resources available
- Encouraging and collaborative team environment
- Career development through various career ladders including Customer Service
- Dedication to safety through our Zero Harm policy
- Access to business resource groups
- Training on our company values
- IT equipment to complete all jobs
What you will do
Responsible for the sale of project works to FM’s contractors and end user customers. Whilst building and maintaining long-term customer relationships and using company defined sales processes & tools to increase revenue.
Responsible for managing large scale, complex bids whilst facilitating the wider teams and support functions to ensure quality bid submissions.
Solutions might include:
Chiller / Heat Pump Product sales (both synthetic refrigerant and natural).
Turn key installation projects.
Large scale service works.
System modification works.
Retrofit projects.
Design and Build refrigeration / A/C solutions.
Service and maintenance contracts.
How you will do it
- Identify new customers through various methods and sell large scale projects across our core business.
- Owns and directs long-term customer relationships/partnerships and fully responsible for customer satisfaction through executing the sales process.
- Seeks out, qualifies and closes large sales opportunities, with a focus on new business growth.
- Demonstrates expertise and knowledge of the competitor's business strategies, products and services and leverages that favourably to differentiate Johnson Controls from them.
- Seeks out, qualifies and closes large & more technically complex new sales opportunities.
- Ability to assist with solutioning projects with design teams and independently should the need arise.
- Ability to work with design teams to analyse project solutions and present benefits to the client.
- Ability to use SPIN selling techniques.
- Creates competitive, high quality and timely estimates, bids, proposals, and cost/benefit analysis.
- Ensures that new proposals and bids are compliant with Johnson Controls standards & expectations prior to customer presentation.
- Owns final negotiations on value and impact to the customer's business in order to close the sale.
- Builds & maintains network of experts & industry contacts.
- In addition to the above mentioned tasks, other activities and responsibilities may be individually defined.
- Develop, communicate and implement growth initiatives with the guidance and support of the Sales Manager.
What we look for
- Relevant experience within IREF industry with an emphasis on chillers, heat pumps and HVAC products and applications.
- Knowledge and understanding of selling service maintenance contracts.
- A demonstrable track record of dealing with End Users, FMs and contractors and developing a strong working relationship in order to increase sales.
- Business acumen & strategic thinking.
- Ability to inspire and influence internally and externally.
- Commercially Astute.
- Excellent initiative, and interpersonal communication skills both in writing and verbally.
- Actively listens, probes and identifies concerns. Influences the customer's business at the highest level and is considered a valued Advisor.
If yes, then we'd love to hear from you!
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