Account Manager - Threshold Sports
At a glance
Mid-level Account Management role at Infront. Brighton · £32,000–£36,000 base.
Growth Roles summary, based on the employer's posting.
What you'll do
- Lead corporate and charity client relationships while partnering with operations and marketing on event delivery
- Build timelines, chair weekly client meetings, set agendas, and close out agreed actions
- Plan participant communications, registration systems, inboxes, event guides, and related copy
- Turn branding briefs into produced materials, then manage their delivery for client activations
- Run budgets, event documents, on-site client support, debriefs, and final evaluation reporting
What you bring
- At least four years managing accounts and client relationships
- A record of coordinating several stakeholders and taking projects from start to finish
- Experience delivering events and advising clients through complex projects
- Strong written and spoken communication, with budget reporting and advanced Excel skills
- Familiarity with Xero, data handling, and GDPR-compliant participant data transfers
Who this fits
You'll suit a client-facing account manager role combining event delivery, stakeholder leadership, budgets, communications, and on-site work. The job reports to the Senior Client Director and is based in Brighton, with at least three of five working days in the Brighton office. The stated start date is September 2026.
From the employer
We are committed to bringing passion and customer focus to the business.
Threshold Sports UK
In 2025, our team successfully delivered over 50 mass participation events across the UK and internationally — empowering over 60,000 people to discover what they’re capable of.
These events raised more than £16 million for charity.
The 2026/2027 events season is set to be another significant year of growth with our public events in double-digit growth and multiple new brand partnerships and high-profile clients coming on board.
We're looking for an Account Manager to join us at our Brighton HQ. They will be leading the relationships with some of our most prestigious corporate and charity clients and partners including leading on a large event series
The Account Manager will work closely with the Senior Client Director and collaborate with operations and marketing teams to bring our client’s objectives to life from scoping all the way through to live event execution.
They will be high organised with proven experience of delivering for clients.
Your main tasks
Lead relationships with a portfolio of prestigious corporate and charity clients.
Develop and manage project timelines, run weekly meetings, create agendas, and follow up on actions.
Plan and execute the participant journey: registration systems, inbox management, copywriting for comms, event guides.
Support branding: from brief to production through to delivery.
Process and transfer participant data ensuring GDPR compliance.
Shape, present, and manage budgets for activation plans aligned with client objectives.
Create live event documents (master schedules, briefing sheets, etc.).
Provide on-site event management for client relationships, registration, and info desks.
Co-ordinate debrief meetings and final evaluation reports.
Build strong stakeholder trust to secure renewals and long-term partnerships.
Your profile
4+ years of account management and client relationship management
Proof of managing multiple stakeholders and leading projects
Event experience and ability to consult a client through complex projects
Excellent written and verbal communication
Budget management and reporting – familiarity with Xero
Advanced Excel and data handling
What we offer
SALARY: £32k - £36k per annum depending on experience
BONUSES: Potential for performance and company-related bonuses
HOLIDAY: 28 days (inc bank holidays) plus time off between Christmas & New Year)
PENSION: 5% employer contribution
LOCATION: Brighton
REPORTING: To Senior Client Director
START DATE: September 2026
Flexible working:
Remote working: 3 of the 5 days per week in the Brighton office as a baseline
Flexible hours: 9-5 pm with flexibility for early or late starts
Extended breaks: Flexible time during the day to exercise or take time out
Additional holiday: Option to buy additional holiday at a discounted rate
Time off in lieu: 1 extra day off for every weekend day worked on event
Mobile working: Option for 5 days working from abroad location
Long service:
5yr & 10yr long service rewards with additional annual leave and budget for adventure funding
We like being healthy:
Vitality Healthcare, which includes:
Up to 50% off a pair of trainers every year and free annual health checks
Subsidised gym membership, free coffees and cinema tickets
£250 challenge fund each year to put towards a challenge of your choosing
Free entry into Threshold events and discounts for friends and family
Boot camps, pilates, yoga and energisers led by Thresholdians
Free fruit, treats and a well-stocked top shelf bar in the office
We like being social:
Annual 3-day business planning and celebration trip (fully funded)
Programme of activities throughout the year from pottery to padel
Welcoming and lively environment in a bright and social office
We like to keep learning:
Internal training and opportunity for funding for personal development
Mentoring opportunities both internally and externally
We like to give back:
Match Funding of up to £100 for any charity challenges you take on
Volunteering days available each year upon request
Please note that the benefit package is subject to change.
We look forward to receiving your online application and exploring the possibility of you joining our team.
Infront is an equal opportunities employer.
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