Account Director

Function

Our Company

We’re Hitachi Vantara, the data foundation trusted by the world’s innovators. Our resilient, high-performance data infrastructure means that customers – from banks to theme parks ­– can focus on achieving the incredible with data.

If you’ve seen the Las Vegas Sphere, you’ve seen just one example of how we empower businesses to automate, optimize, innovate – and wow their customers. Right now, we’re laying the foundation for our next wave of growth. We’re looking for people who love being part of a diverse, global team – and who get excited about making a real-world impact with data.

Job description

Job Summary:**
As an Account Director at Hitachi, Ltd., you will be responsible for managing and growing key client relationships, ensuring client satisfaction, and driving revenue generation within your assigned accounts. You will act as a primary point of contact for clients, understanding their business needs and strategically positioning Hitachi's solutions to meet their objectives.

Job Responsibilities:**
* Develop and maintain strong, long-lasting client relationships with key stakeholders at various levels within assigned accounts.
* Understand client business objectives, challenges, and competitive landscape to proactively identify opportunities for Hitachi's products and services.
* Develop and execute strategic account plans to achieve revenue targets and expand Hitachi's footprint within existing accounts.
* Lead the sales cycle, from initial engagement and needs assessment to proposal development, negotiation, and contract closure.
* Collaborate cross-functionally with internal teams (e.g., pre-sales, professional services, product development) to deliver comprehensive solutions and ensure successful project delivery.
* Act as a client advocate, ensuring high levels of client satisfaction and addressing any issues or concerns promptly and effectively.
* Prepare and present regular reports on account status, sales forecasts, and strategic initiatives to senior management.
* Stay informed about industry trends, market developments, and competitor activities to maintain a competitive edge.
* Identify and qualify new business opportunities within existing client accounts.

Job Qualifications:**
* Bachelor's degree in Business Administration, Marketing, or a related field. MBA is a plus.
* 8+ years of experience in account management or sales within the technology sector, preferably with experience in enterprise solutions or complex IT services.
* Proven track record of consistently meeting or exceeding sales quotas and revenue targets.
* Demonstrated ability to build and maintain strong relationships with C-level executives and key decision-makers.
* Excellent communication, presentation, and negotiation skills.
* Strong strategic thinking and analytical abilities, with a focus on problem-solving and client value creation.
* Ability to work independently and as part of a collaborative team in a fast-paced, dynamic environment.
* Proficient in CRM software (e.g., Salesforce) and Microsoft Office Suite.
* Willingness to travel as required to client sites and industry events.

About us

We’re a global team of innovators. Together, we harness engineering excellence and passion for insight to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can a make positive impact on their industries and society. If you believe that innovation can inspire the future, this is the place to fulfil your purpose and achieve your potential.

Fostering innovation through diverse perspectives

Hitachi is a global company operating across a wide range of industries and regions. One of the things that sets Hitachi apart is the diversity of our business and people, which drives our innovation and growth.

We are committed to building an inclusive culture based on mutual respect and merit-based systems. We believe that when people feel valued, heard, and safe to express themselves, they do their best work.

How we look after you

We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.

We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.