Senior Account Manager - India
At a glance
Senior Account Management role at Hevo Data. Bengaluru · full-time.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Grow revenue across existing India accounts through upsells, cross-sells, renewals, and expansion plans
- Reduce churn risk by managing retention work and renewal conversations with customers
- Build relationships with decision-makers and use QBRs to connect Hevo’s value to business outcomes
- Read customer usage data to suggest relevant solutions and uncover additional growth opportunities
- Keep CRM pipelines, forecasts, and account plans accurate while coordinating with Sales, Product, and Marketing
What you bring
- At least four years in account management, sales, or customer expansion roles
- A demonstrated record of winning upsells, cross-sells, and broader account growth
- Background selling in B2B SaaS or other technology-led environments
- Strong value-based selling, negotiation, stakeholder management, forecasting, and reporting skills
- Practical experience using Salesforce, HubSpot, or similar CRM tools
Who this fits
You’ll suit a senior account growth role focused on existing customers across India, with substantial ownership of expansion and renewals. The job is based onsite in Bengaluru and involves influencing customer stakeholders at multiple levels.
From the employer
We are consistently rated #1 on G2 in the ETL and Data Integration category (4.5+ rating) and are a Snowflake Premier Partner. Our product is in the market, loved by customers, and now entering its next growth phase.
With 600+ US customers already on the platform and a product that has matured significantly over the last two years, this is the ground-floor moment. Before the team scales, before the brand becomes obvious. The upside is real and uncapped.
About the Role As a Senior Account Manager at Hevo, you’ll own revenue expansion across existing customers PAN India. Your focus will be on upsells, cross-sells, renewals, and long-term account growth. You’ll act as a trusted advisor - deeply understanding customer goals and maximising the value they derive from Hevo.Key Responsibilities
- Drive upsell and cross-sell opportunities across existing accounts to increase ARR
- Build and execute account expansion strategies aligned to customer business goals
- Own renewals, retention, and churn risk mitigation
- Develop strong relationships with key stakeholders and decision-makers
- Conduct Quarterly Business Reviews (QBRs) to showcase ROI and uncover growth opportunities
- Leverage customer data and usage insights to recommend relevant solutions
- Collaborate with Sales, Product, and Marketing to refine expansion plays
- Maintain accurate pipelines, forecasts, and account plans in CRM tools
Requirements
- 4+ years of experience in Account Management, Sales, or Customer Expansion roles
- Proven track record of upselling, cross-selling, and driving account growth (Must Have)
- Experience in B2B SaaS or technology-driven sales environments
- Strong value-based selling, negotiation, and stakeholder management skills
- Data-driven mindset with comfort in forecasting and reporting
- Hands-on experience with CRMs like Salesforce or HubSpot
- Excellent communication skills with the ability to influence at all levels
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