Senior Account Manager
At a glance
Senior Account Management role at Hevo Data. Bengaluru · full-time.
Pay not stated Account Manager salary
growthroles summary, based on the employer's posting.
What you'll do
- Grow revenue in existing accounts through upsells, cross-sells, renewals and longer-term expansion
- Build account growth plans around customer business goals and show ROI during quarterly business reviews
- Use customer activity and usage data to recommend relevant solutions and identify expansion opportunities
- Protect renewals by managing retention and addressing accounts at risk of churn
- Keep CRM pipelines, forecasts and account plans current while working with sales, product and marketing
What you bring
- At least four years in account management, sales or customer expansion
- A demonstrated record of growing accounts through upselling and cross-selling is essential
- Experience selling in B2B SaaS or technology-led environments
- You bring value-based selling, negotiation, stakeholder management and forecasting skills
Who this fits
This senior role suits someone focused on revenue growth across existing customers throughout India. The position is based onsite in Bengaluru.
From the employer
We are consistently rated #1 on G2 in the ETL and Data Integration category (4.5+ rating) and are a Snowflake Premier Partner. Our product is in the market, loved by customers, and now entering its next growth phase.
With 600+ US customers already on the platform and a product that has matured significantly over the last two years, this is the ground-floor moment. Before the team scales, before the brand becomes obvious. The upside is real and uncapped.
About the Role As a Senior Account Manager at Hevo, you’ll own revenue expansion across existing customers PAN India. Your focus will be on upsells, cross-sells, renewals, and long-term account growth. You’ll act as a trusted advisor - deeply understanding customer goals and maximising the value they derive from Hevo.Key Responsibilities
- Drive upsell and cross-sell opportunities across existing accounts to increase ARR
- Build and execute account expansion strategies aligned to customer business goals
- Own renewals, retention, and churn risk mitigation
- Develop strong relationships with key stakeholders and decision-makers
- Conduct Quarterly Business Reviews (QBRs) to showcase ROI and uncover growth opportunities
- Leverage customer data and usage insights to recommend relevant solutions
- Collaborate with Sales, Product, and Marketing to refine expansion plays
- Maintain accurate pipelines, forecasts, and account plans in CRM tools
Requirements
- 4+ years of experience in Account Management, Sales, or Customer Expansion roles
- Proven track record of upselling, cross-selling, and driving account growth (Must Have)
- Experience in B2B SaaS or technology-driven sales environments
- Strong value-based selling, negotiation, and stakeholder management skills
- Data-driven mindset with comfort in forecasting and reporting
- Hands-on experience with CRMs like Salesforce or HubSpot
- Excellent communication skills with the ability to influence at all levels
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