Relationship Manager - Commercial Vehicles_Small Commercial Vehicle (SCV)-Rural Auto-RA_0436_4567_1060094
Hcbt Open At a glance
Manager-level Account Management role at Hcbt. Delhi · full-time.
Pay not stated Account Management salary
growthroles summary, based on the employer's posting.
What you'll do
- Look after existing SCV accounts, staying in regular contact and maintaining service for those customers
- Take new and used commercial vehicle loans from initial customer setup through release of the loan funds
- Check vehicle-finance documents and customer details so applications can move through approval on time
- Contact borrowers about EMI payments and overdue amounts to keep collections on track
- Find sales prospects and new market areas while building ongoing relationships with vehicle dealers and clients
What you bring
- You bring sales expertise to identify opportunities and grow the customer base
- You have a customer-focused approach and leadership qualities for branch-level operations
Who this fits
This role suits someone focused on SCV sales, customer relationships and commercial vehicle loan handling. It is based in Delhi and carries manager seniority.
From the employer
We are seeking a motivated and experienced Relationship Manager to lead sales and customer engagement in the Small Commercial Vehicle (SCV) segment. The role focuses on deposit mobilization, cross-selling financial products, and ensuring operational excellence at the branch level. The ideal candidate will bring strong sales expertise, leadership qualities, and a customer-centric approach to drive business growth.
Portfolio Management: Manage and maintain the existing portfolio of Small Commercial Vehicle (SCV) customers, ensuring consistent engagement and service delivery. Loan Handling: Oversee the end-to-end process of Commercial Vehicle loans (both new and used), from customer onboarding to loan disbursement. Loan Processing: Facilitate the complete loan process for vehicle financing, ensuring smooth documentation, verification, and timely approvals. Collections Follow-Up: Regularly follow up with customers for EMI payments and address arrears to ensure timely collections and minimize delinquencies. Market Development: Explore and develop new market areas, gathering relevant market intelligence to support business growth and strategy. Sales Generation: Proactively identify and create new market opportunities to drive sales and expand the customer base. Relationship Building: Establish and maintain strong relationships with vehicle dealers and existing clients to foster trust and long-term engagement.
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