Business Relationship Manager - SBE_Small Business Enterprise_0412_0171_1046038

Hcbt Open · verified Oct 22, 2026

On-site Delhi Full-time Manager Account Management

At a glance

Manager-level Account Management role at Hcbt. Delhi · full-time.

Pay not stated Account Management salary

RoleAccount Management

SeniorityManager

LocationDelhi

WorkplaceOn-site

EmploymentFull-time

PostedOct 22, 2026 · today

Role brief

growthroles summary, based on the employer's posting.

What you'll do

Study each client’s business, trade activity and cash flow to match suitable working-capital products
Work with branch banking colleagues to add customers and broaden product use across client groups
Build credibility with CFOs and promoters while finding ways to grow portfolio revenue and size
Watch competing banks, respond to client queries and improve processes with operating teams

What you bring

You understand client business models, trade activity and cash flows well enough to spot relationship opportunities
You can advise on fund-based and non-fund-based working capital products such as cash credit or letters of credit

Who this fits

This onsite, manager-level role is based in Delhi and centers on small-business client relationships. You’ll manage an assigned portfolio and work with branch banking and operating teams.

From the employer

• To understand clients business & provide appropriate working capital solutions across Fund/ non Fund based products like Cash Credit, Demand Loan, Buyers credit, LC, BG etc. • Work closely with Branch Banking teams for new customer addition. • To penetrate client with various products like Current Account/Term Deposits/Transaction Banking/Trade Finance for the primary Relationship & Group companies. • To build relationships with key persons (CFOs/ promoters) in the target segments & build client trust & confidence. • Focus to continually increase the Book size and profitability of the assigned portfolio. To understand client business models, trade related activities, cash flows etc. and identify opportunities and grow client relationships. • To be alert on competitive elements in the target segments (viz. other banks etc.) & Augment the presence and penetration of the Kotak brand in the target market Maintain high caliber client service. • Improve efficiency by monitoring & overseeing continuous improvement of processes constantly have a rapport with the operating units to customize and develop solutions Understand client businesses and provide appropriate working capital solutions across fund/non-fund based products. Collaborate with branch banking teams for new customer acquisition. Cross-sell products such as Current Accounts, Term Deposits, Transaction Banking, and Trade Finance to primary and group companies. Build and maintain relationships with key client stakeholders (CFOs, promoters). Increase book size and profitability of the assigned portfolio. Analyze client business models, trade activities, and cash flows to identify growth opportunities. Monitor competitive landscape and enhance Kotak’s brand presence in target segments. Ensure high-quality client service and timely resolution of queries. Drive process improvements and coordinate with operating units to develop customized solutions.