Business Relationship Manager - SBE_Small Business Enterprise_0412_0171_1052957
On-site Delhi Full-time Manager Account Management
At a glance
Manager-level Account Management role at Hcbt. Delhi · full-time.
Pay not stated Account Management salary
RoleAccount Management
SeniorityManager
LocationDelhi
WorkplaceOn-site
EmploymentFull-time
PostedOct 22, 2026 · today
Role brief
growthroles summary, based on the employer's posting.
What you'll do
- Study each client’s business, trade activity and cash flow to identify suitable working-capital solutions
- Coordinate with branch banking teams to add customers and deepen ties with existing client and group companies
- Grow the assigned portfolio by offering current accounts, deposits, transaction banking and trade finance
- Build trusted connections with CFOs and promoters while improving portfolio size and returns
- Track rival banks, address client queries and work with operations teams to tailor solutions and improve processes
What you bring
- You understand business models, trade activity and cash flows well enough to spot client opportunities
- You can recommend working-capital products, including funded and non-funded options, for business clients
Who this fits
This on-site role in Delhi suits someone focused on small-business relationships, customer acquisition and portfolio growth. You’ll handle client relationships and coordinate with branch banking and operating teams.
From the employer
• To understand clients business & provide appropriate working capital solutions across Fund/ non Fund based products like Cash Credit, Demand Loan, Buyers credit, LC, BG etc. • Work closely with Branch Banking teams for new customer addition. • To penetrate client with various products like Current Account/Term Deposits/Transaction Banking/Trade Finance for the primary Relationship & Group companies. • To build relationships with key persons (CFOs/ promoters) in the target segments & build client trust & confidence. • Focus to continually increase the Book size and profitability of the assigned portfolio. To understand client business models, trade related activities, cash flows etc. and identify opportunities and grow client relationships. • To be alert on competitive elements in the target segments (viz. other banks etc.) & Augment the presence and penetration of the Kotak brand in the target market Maintain high caliber client service. • Improve efficiency by monitoring & overseeing continuous improvement of processes constantly have a rapport with the operating units to customize and develop solutions
Understand client businesses and provide appropriate working capital solutions across fund/non-fund based products.
Collaborate with branch banking teams for new customer acquisition.
Cross-sell products such as Current Accounts, Term Deposits, Transaction Banking, and Trade Finance to primary and group companies.
Build and maintain relationships with key client stakeholders (CFOs, promoters).
Increase book size and profitability of the assigned portfolio.
Analyze client business models, trade activities, and cash flows to identify growth opportunities.
Monitor competitive landscape and enhance Kotak’s brand presence in target segments.
Ensure high-quality client service and timely resolution of queries.
Drive process improvements and coordinate with operating units to develop customized solutions.
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