Business Relationship Manager - SBE_Small Business Enterprise-Sales_New Delhi
On-site Delhi Full-time Manager Account Management
At a glance
Manager-level Account Management role at Hcbt. Delhi · full-time.
Pay not stated Account Management salary
RoleAccount Management
SeniorityManager
LocationDelhi
WorkplaceOn-site
EmploymentFull-time
PostedOct 24, 2026 · 1d ago
Role brief
growthroles summary, based on the employer's posting.
What you'll do
- Review client business models, trade activity and cash flows to spot openings for working-capital solutions
- Work with branch banking teams to add customers and expand relationships across their affiliated companies
- Offer current accounts, term deposits, transaction banking and trade finance to deepen client relationships
- Build trust with CFOs and promoters while increasing portfolio size and profitability
- Address client queries and partner with operating teams on service improvements and tailored solutions
What you bring
- You understand business models, trade activity and cash flows well enough to identify client opportunities
- You can develop working-capital relationships and grow a portfolio through client service and product cross-selling
Who this fits
This is an onsite manager-level account-management role in Delhi, focused on small-business relationships and portfolio growth. You’ll work directly with client decision-makers and coordinate with branch and operating teams.
From the employer
• To understand clients business & provide appropriate working capital solutions across Fund/ non Fund based products like Cash Credit, Demand Loan, Buyers credit, LC, BG etc. • Work closely with Branch Banking teams for new customer addition. • To penetrate client with various products like Current Account/Term Deposits/Transaction Banking/Trade Finance for the primary Relationship & Group companies. • To build relationships with key persons (CFOs/ promoters) in the target segments & build client trust & confidence. • Focus to continually increase the Book size and profitability of the assigned portfolio. To understand client business models, trade related activities, cash flows etc. and identify opportunities and grow client relationships. • To be alert on competitive elements in the target segments (viz. other banks etc.) & Augment the presence and penetration of the Kotak brand in the target market Maintain high caliber client service. • Improve efficiency by monitoring & overseeing continuous improvement of processes constantly have a rapport with the operating units to customize and develop solutions
Understand client businesses and provide appropriate working capital solutions across fund/non-fund based products.
Collaborate with branch banking teams for new customer acquisition.
Cross-sell products such as Current Accounts, Term Deposits, Transaction Banking, and Trade Finance to primary and group companies.
Build and maintain relationships with key client stakeholders (CFOs, promoters).
Increase book size and profitability of the assigned portfolio.
Analyze client business models, trade activities, and cash flows to identify growth opportunities.
Monitor competitive landscape and enhance Kotak’s brand presence in target segments.
Ensure high-quality client service and timely resolution of queries.
Drive process improvements and coordinate with operating units to develop customized solutions.