Relationship Manager - Commercial Vehicles_Small Commercial Vehicle (SCV)-Rural Auto-RA_0436_4673_1066345
Hcbt Open At a glance
Manager-level Account Management role at Hcbt. Delhi · full-time.
Pay not stated Account Management salary
growthroles summary, based on the employer's posting.
What you'll do
- Keep the existing SCV customer portfolio active through regular contact and dependable service
- Take new and used commercial vehicle loans from customer onboarding to disbursement
- Move vehicle finance applications through document collection, verification and approval
- Contact customers about EMI payments and overdue balances to support timely collections
- Develop new market areas, identify sales leads and build lasting ties with dealers and clients
What you bring
- You bring sales expertise and experience suited to customer engagement in the SCV segment
- You can lead customer relationships and support sales alongside branch-level operations
Who this fits
This role suits a sales-focused relationship manager who can handle customer engagement, vehicle loan processes and collections. It is based in Delhi and includes branch-level operational work.
From the employer
We are seeking a motivated and experienced Relationship Manager to lead sales and customer engagement in the Small Commercial Vehicle (SCV) segment. The role focuses on deposit mobilization, cross-selling financial products, and ensuring operational excellence at the branch level. The ideal candidate will bring strong sales expertise, leadership qualities, and a customer-centric approach to drive business growth.
Portfolio Management: Manage and maintain the existing portfolio of Small Commercial Vehicle (SCV) customers, ensuring consistent engagement and service delivery. Loan Handling: Oversee the end-to-end process of Commercial Vehicle loans (both new and used), from customer onboarding to loan disbursement. Loan Processing: Facilitate the complete loan process for vehicle financing, ensuring smooth documentation, verification, and timely approvals. Collections Follow-Up: Regularly follow up with customers for EMI payments and address arrears to ensure timely collections and minimize delinquencies. Market Development: Explore and develop new market areas, gathering relevant market intelligence to support business growth and strategy. Sales Generation: Proactively identify and create new market opportunities to drive sales and expand the customer base. Relationship Building: Establish and maintain strong relationships with vehicle dealers and existing clients to foster trust and long-term engagement.
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