Presales Support Engineer, Thailand
On-site Full-time Mid-level Solutions & Sales Engineering
At a glance
Mid-level Solutions & Sales Engineering role at GLORY. Full-time.
Pay not stated Solutions & Sales Engineering salary
RoleSolutions & Sales Engineering
SeniorityMid-level
WorkplaceOn-site
EmploymentFull-time
PostedSep 3, 2026 · 7w ago
Role brief
growthroles summary, based on the employer's posting.
What you'll do
- Support sales teams, customers, and channel partners with solution proposals and technical guidance
- Translate customer goals into technical requirements and connect sales teams with engineering
- Handle customer information requests and proposals with detailed solution specifications
- Coordinate solution projects, system integration, workshops, programming, and on-site technical support
- Support product launches through planning, demonstrations, training, and local market surveys
What you bring
- A bachelor’s degree, or equivalent education and experience, in engineering, information systems, or business administration
- At least five years of industry experience, including two years in sales engineering or consulting
- Required proficiency with MS Office and a working grasp of basic networking
- Strong technology knowledge, communication skills, interpersonal ability, and problem-solving judgment
Who this fits
You’ll suit a mid-level, customer-facing technical role that combines presales support, solution design, project coordination, and system integration. The position is onsite in Thailand and involves working with sales, engineering, system integrators, developers, channel partners, and end users. A service-oriented approach and careful attention to detail matter here.
From the employer
This role is to collaborate with the sales support or account team by acting as technical experts in customer presentations. In addition, the role is to determine the technical requirements to meet client goals and act as liaison between the organization’s sales/business development and engineering groups. The role is also responsible to requests for information or requests for proposals from customers, supplying the technical details of proposed solutions.
Pre-sales engineers then must coordinate the transition between pre-sales specifications and implementation engineering once contracts have been awarded. · Provide pre-sales technical support to sales team and to assist customers/channel partners on technical matters by proposing solutions and technical support to system integrators, developer and end-users. · Project management for solutions i.e to handle projects and coordination among divisions · Manage system integration i.e to plan and conduct technical workshop including programming, on-site technical support and provide good advice · Actively engage with end user through effective communication to understand their needs and propose solutions accordingly · Involve in product launch, including planning, demo and conducting product training · Perform market analysis surveys in order to identify local market trends and needs to identify · Bachelor’s degree or a combination of education and experience in engineering, information systems, or business administration
· Software skills
o MS Office (MUST)
o Basic networking understanding (MUST)
o Basic SOAP Interface understanding (Preferred)
o Basic DLL understanding (Preferred)
o C++ (Preferred)
o Java (Preferred)
o VB and VBA (Optional)
o Excel macro (Optional)
· Five years of industry experience, including two or more years in sales engineering or consulting
· Proven technology skills, outstanding interpersonal abilities, and strong written and verbal communication skills
· Attention to detail, plus analytical and problem-solving capabilities
· Positive, service-oriented personality
Pre-sales engineers then must coordinate the transition between pre-sales specifications and implementation engineering once contracts have been awarded. · Provide pre-sales technical support to sales team and to assist customers/channel partners on technical matters by proposing solutions and technical support to system integrators, developer and end-users. · Project management for solutions i.e to handle projects and coordination among divisions · Manage system integration i.e to plan and conduct technical workshop including programming, on-site technical support and provide good advice · Actively engage with end user through effective communication to understand their needs and propose solutions accordingly · Involve in product launch, including planning, demo and conducting product training · Perform market analysis surveys in order to identify local market trends and needs to identify · Bachelor’s degree or a combination of education and experience in engineering, information systems, or business administration
· Software skills
o MS Office (MUST)
o Basic networking understanding (MUST)
o Basic SOAP Interface understanding (Preferred)
o Basic DLL understanding (Preferred)
o C++ (Preferred)
o Java (Preferred)
o VB and VBA (Optional)
o Excel macro (Optional)
· Five years of industry experience, including two or more years in sales engineering or consulting
· Proven technology skills, outstanding interpersonal abilities, and strong written and verbal communication skills
· Attention to detail, plus analytical and problem-solving capabilities
· Positive, service-oriented personality
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Solutions & Sales Engineering
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