Specialist - Content Design 4B
At a glance
Mid-level Content Creation role at Genpact. 1401-G-India: 2-3 FL, 22A, STPI, Gurgaon · full-time.
Pay not stated Content Creation salary
growthroles summary, based on the employer's posting.
What you'll do
- Set content direction and deliver work that improves user engagement, supports business goals and reinforces the brand
- Write, review and refine material for websites, social channels, email and other digital outlets, with accessibility in mind
- Work with design, product, UX and marketing teams to shape content around user and business needs
- Use research, competitor reviews, usability tests, analytics and user feedback to improve content experiences
- Keep brand voice consistent and coach junior content teammates on execution practices
What you bring
- A bachelor's degree in communication, design or another listed discipline
- Proficient, C2-level English
- Working knowledge of content strategy, UX, design thinking, digital content creation and the other listed skills
Who this fits
This mid-level content design role suits you if you can combine content development with user research and performance-led refinement. The role is hybrid in India, with a variable work shift.
From the employer
Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.
Job Description
Responsibilities: Lead the development and execution of content strategies that enhance user engagement, drive business objectives, and strengthen brand impact. Create, review, and optimize content across websites, social media, email, and other digital platforms, ensuring accessibility and effectiveness. Collaborate closely with cross-functional teams (design, product, UX, marketing) to deliver content that meets user and business needs. Conduct in-depth user research, competitive analysis, and usability testing, applying insights to improve content experience. Leverage analytics, performance metrics, and user feedback to identify opportunities for optimization and make data-driven improvements. Ensure brand voice, tone, and standards are consistently applied across all content deliverables. Provide guidance and support to junior content team members, sharing expertise and ensuring best practices in execution.Qualifications
Bachelors - Communication, Bachelors - Design, Bachelors - Graphic Design, Bachelors - Human Computer Interaction (HCI), Bachelors - Visual CommunicationCertifications
Required Skills
Adaptive Technology, Client Relations, Collaboration Tools, Content Management Systems (CMS), Content Strategy, Design Thinking, Digital Content Creation, User Experience (UX)Language
EnglishLanguage Proficiency -
Proficient - C2Additional Job Location -
Job Type
RegularMaster Skill List -
Content DesignRemote Type -
HybridWork Shift -
Variable (India)Why join Genpact?
• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter
• Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
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