Specialist - Content Design 4A
At a glance
Mid-level Content Creation role at Genpact. 1401-G-India: Pegasus 2, Plot A 8A, Noida, UP · full-time.
Pay not stated Content Creation salary
Growth Roles summary, based on the employer's posting.
What you'll do
- You'll build training materials for eLearning, instructor-led sessions, virtual classes, videos, and SOPs
- You'll shape content structure and visual direction from an established content strategy
- You'll write clear, concise material that matches learners' needs and characteristics
- You'll manage customer and subject-matter-expert communication while coordinating with project stakeholders
What you bring
- You have experience in instructional design or content writing, with strong attention to detail
- You communicate well with clients, subject-matter experts, and project teammates
- You can interpret requirements, envision training graphics and layouts, and use Microsoft Office
- You bring proficient English, with education in communication, design, English, or a related field preferred
Who this fits
This role suits a content designer who can turn requirements into learner-focused training and visualize graphics, animation, and page layouts. Experience with Articulate Storyline and Google AI tools is preferred. The role is office-based in India with a variable shift.
From the employer
Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.
Job Description
- Create training content for all forms of training: eLearning, ILT, vILT, videos, SOPs
- Communicate effectively in oral and written form
- Write according to the learner’s needs and characteristics
- Write clear, concise, and grammatically correct messages
- Ideate content structure and design basis provided content strategy
- Handle customer communication and SME interactions
- Collaborate with internal and external stakeholders
Minimum Qualifications
- Experience in instructional design/content writing
- Strong attention to detail
- Communication skills – ability to interact with clients, SMEs. team members of the project team
- Comprehension skills – ability to comprehend requirements and instructions clearly
- Visualization – ability to conceptualize graphics, animations, and page layouts for training content
- Knowledge and hands-on experience of:
- Microsoft Office (Word, PowerPoint, Excel)
Preferred Qualifications/ Skills
- Bachelor’s / Masters in education, English, or related subject
- Knowledge and hands-on experience of:
- Articulate Storyline
- Google AI tools (Gemini, NotebookLM, etc.)
Qualifications
Bachelors - Communication, Bachelors - Design, Bachelors - Graphic Design, Bachelors - Human Computer Interaction (HCI), Bachelors - Visual CommunicationCertifications
Required Skills
Collaboration Tools, Content Strategy, Design Systems, Design Thinking, Invision, User Experience (UX)Language
EnglishLanguage Proficiency -
Proficient - C2Additional Job Location -
Job Type
RegularMaster Skill List -
Content DesignRemote Type -
OfficeWork Shift -
Variable (India)Why join Genpact?
• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter
• Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
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