Key Account Manager - Japan
Formlabs Open · verified Sep 30, 2026 At a glance
Mid-level Account Management role at Formlabs. Tokyo · full-time.
Pay not stated
growthroles summary, based on the employer's posting.
What you'll do
- Help channel partners advance complex, high-value sales with Japanese customers
- Work with partners to manage major enterprise accounts and shape account plans in manufacturing, medical and dental
- Learn customers’ technical needs, then recommend suitable Formlabs printers and materials
- Present product demonstrations and technical briefings to customer decision-makers
- Share observations on Japan’s market and competitors with the wider team
What you bring
- A STEM qualification or an engineering background
- Native Japanese and business-level English
- You can work independently and are willing to travel regularly around Japan to meet customers and partners
Who this fits
This suits a technically confident seller who can manage enterprise relationships through channel partners and work independently as brand awareness develops. Regular travel across Japan is expected, at about thirty percent.
From the employer
To build something exceptional, you need exceptional people. Formlabs is growing its Japan team and looking for a technically strong, enterprise-savvy sales professional to help our channel partners win their most complex, high-value opportunities.
Industry leaders such as Toyota, Yamaha, Tesla, Ford and Unilever rely on Formlabs. In Japan, we are experiencing rapidly growing demand across key sectors, including automotive, medical devices, and defense. These customers require more than a transactional relationship; they need a trusted technical expert who understands their unique applications and can guide them to optimal solutions.
If you thrive at the intersection of deep technical knowledge and enterprise relationship management, this role is for you.
The Job
- Support channel partners on complex, high-value sales opportunities in Japan
- Manage key enterprise accounts alongside channel partners
- Understand customer technical needs and recommend the right Formlabs 3D printers and materials
- Deliver product demos and technical presentations to decision-makers
- Build strong relationships with key customers to drive satisfaction and growth
- Develop account strategies with partners across manufacturing, medical and dental sectors
- Share Japanese market insights and competitive feedback with the broader Formlabs team
You
- STEM degree or engineering background
- Native Japanese speaker with business-level English
- Curious, hard-working, coachable, and eager to win
- Comfortable operating independently in a market where Formlabs is still building brand awareness
- Willing and able to travel regularly across Japan to visit customers and partners (approx. 30%)
Bonus Skills
- Background in manufacturing, dental, medical, or automotive industries
- Experience with 3D printing, additive manufacturing, or adjacent hardware technologies
- Familiarity with Salesforce or similar CRM platforms
- Experience in a high-growth technology or startup environment
- Experience working in a channel sales model
- Passion for emerging technologies and their industrial applications
Benefits
- Competitive salary and equity in a unicorn-stage company
- Commuting allowance
- Flexible benefit allowance
- Hybrid work environment
- Unlimited 3D prints
- Regular team events
We build amazing things. Come join us!
Even if you don't check every box, but see yourself contributing, please apply. Help us build an inclusive community that will change the face of 3D printing. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
To all recruitment agencies: Formlabs does not accept agency resumes. Please do not forward resumes to our jobs alias, Formlabs employees or any other company location. Formlabs is not responsible for any fees related to unsolicited resumes. Unsolicited resumes received will be considered our property and will be processed accordingly.
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