Key Account Manager Food Service & OOH

Ferrero ferrero.com Open · verified Sep 25, 2026

Lisbon Manager Account Management

At a glance

Mid-level Account Management role at Ferrero. Lisbon.

Pay not stated

RoleAccount Management

SeniorityManager

LocationLisbon

Role brief

Growth Roles summary, based on the employer's posting.

What you'll do

Grow Food Service, Horeca, and OOH sales by managing key customers and partner relationships
Build sales plans, negotiate with customers, and expand sustainable revenue across your account portfolio
Shape Route-to-Market plans, track channel results, and uncover opportunities through ongoing market analysis
Lead commercial work with Marketing, Trade Marketing, and Sales teams to turn opportunities into results
Control budgets, support promotions, assess profitability, and keep business goals on track

What you bring

Proven background in Key Account Management, Food Service Sales, or B2B Sales
Strong capability in channel management, commercial management, and customer negotiations
Analytical confidence with data and performance measures, turning findings into practical action
Commercial drive, resilience, initiative, and strong communication and influencing skills

Who this fits

You’ll suit a commercially minded account manager who enjoys complex customer relationships, opportunity finding, and ambitious sales goals. The role is based in Lisbon and calls for close work with Marketing, Trade Marketing, and Sales. You’ll need to be comfortable owning results in a fast-moving environment and using customer and channel insights to guide decisions.

From the employer

Acerca del puesto:

As our Key Account Manager Food Service & OOH, you will play a pivotal role in accelerating business growth across the Food Service, Horeca, and Out of Home (OOH) channels. Working within a fast-paced FMCG environment, you will drive commercial success by managing strategic customer relationships, developing winning sales strategies, and identifying new business development opportunities. This is an exciting opportunity to shape the future of the channel while collaborating closely with cross-functional teams and contributing directly to revenue growth and profitability. Additionally, you will have the chance to influence market direction through insights, innovation, and a strong customer-centric approach.

Responsabilidades principales:

You will be responsible for delivering ambitious sales targets and expanding our presence within the Foodservice Industry by building strong relationships with key customers and partners. A core part of your role will involve developing and executing sales planning initiatives, managing customer negotiations, and ensuring sustainable revenue growth across your portfolio. Furthermore, you will contribute to Route-to-Market (RTM) strategies, monitor channel performance, and identify new opportunities through continuous market analysis.

Close collaboration with Marketing, Trade Marketing, and Sales teams will be essential as you lead commercial initiatives and transform business opportunities into concrete results. Additionally, you will oversee budget management, support promotional activities, evaluate profitability, and ensure that business objectives are consistently achieved. Your ability to strengthen strategic partnerships and deliver exceptional customer relationship management will be key to long-term success.

Acerca de ti:

You are a commercially driven professional with proven experience in Key Account Management, Food Service Sales, or B2B Sales, ideally within the FMCG sector. Strong expertise in channel management, commercial management, and customer negotiations allows you to confidently manage complex business relationships and deliver outstanding results.

Beyond your technical skills, you bring an entrepreneurial mindset and enjoy identifying opportunities where others see challenges. Excellent communication and influencing skills enable you to build credibility with customers and internal stakeholders alike. Moreover, you are highly analytical, comfortable working with data and performance metrics, and capable of translating insights into action.

Success in this role requires resilience, proactivity, and a genuine passion for building customer relationships. You thrive in a dynamic environment, embrace accountability, and are motivated by achieving ambitious goals while making a tangible impact on the business.

Lo que ofrecemos:

Carreras con cuidado integrado: descubre nuestros beneficios aquí.

Acerca de Ferrero:

Ferrero comenzó su trayectoria en la pequeña ciudad de Alba en Piamonte, Italia, en 1946. Hoy en día, es una de las empresas de alimentos dulces envasados más grandes del mundo, con muchas marcas icónicas que se venden en todo el mundo. Descubre más sobre Ferrero en ferrero.com.

DE&I en Ferrero:

Ferrero se compromete a construir una cultura diversa e inclusiva donde todos los empleados se sientan bienvenidos, valorados y tengan las mismas oportunidades. Creemos que todos nuestros empleados tienen el mismo talento, cada uno a su manera. Al fomentar la curiosidad y las habilidades naturales de nuestros empleados, les proporcionamos, generación tras generación, los medios para alcanzar el éxito personal y profesional, permitiéndoles forjar su trayectoria en Ferrero. La diversidad de nuestros talentos es lo que hace que nuestro entorno laboral sea multicultural, innovador y altamente gratificante. Descubre más aquí.