Licensed Account Executive
At a glance
Mid-level Account Executive role at Chubb. Whitehouse Station · no salary stated · we estimate $87,500–$180,000 across the United States.
Chubb has not published a salary for this role. The figure below is our estimate, not theirs.
growthroles summary, based on the employer's posting.
What you'll do
- Guide clients and agents through personal insurance choices, then recommend fixes when their coverage has gaps
- Research customer questions and policy updates across multiple systems, resolving each request accurately
- Meet service and quality targets while following corporate policies, regulatory rules and PCI processes
- Complete assigned work and coordinate with teammates using clear, professional communication
What you bring
- An active Property & Casualty license, or willingness to earn one through the company’s training program
- An associate degree or comparable industry experience
- Background in personal lines operations, an agency, underwriting or marketing
- Strong client service and communication skills, with Microsoft Word and Excel proficiency
Who this fits
This role suits an experienced, self-directed account executive who can balance independent work with teamwork in a fast-paced agency setting. You must be available for weekday shifts scheduled between 8 a.m. and 8 p.m. Eastern, plus an occasional half-day Saturday.
From the employer
Chubb’s Personal Risk Services Operations division provides industry leading service to clients, agents and internal business partners. The Chubb Customer Center (CCC) is an Operations team that directly manages the personal insurance needs of successful individuals and families on behalf of enrolled agency partners countrywide. We are currently seeking an experienced and self-motivated account executive to work in a fast-paced agency environment. Account executives are licensed agents supporting PRS’ growth and retention by counseling successful individuals and families on their insurance coverage.
MAJOR DUTIES & RESPONSIBILITIES
- Counsel clients & agents on insurance needs
- Identify gaps in coverage and make recommendations to address them
- Effectively navigate multiple systems/applications to research, analyze and resolve client inquires and policy changes
- Work effectively in a team setting using professional interpersonal and communication skills
- Maintain performance and quality standards
- Know and comply to corporate policies, regulatory standards (SOX), internal business processes (PCI) and procedure while processing work and meeting/exceeding service performance and quality standards.
- Complete assigned work and other duties as assigned
- Must be willing to work a M-F shift during hours of operation between 8am EST and 8pm EST and the occasional ½ day on a Saturday.
- An active Property & Casualty insurance license is required; if you do not possess one, the company will provide an opportunity to study and obtain during training
- Associate degree or equivalent industry experience
- Personal lines operations, agency, underwriting and/or marketing experience
- Ability to drive results and innovate in a fast-paced environment
- Excellent client service skills, including oral and written communication
- Proficiency with Microsoft Office, specifically Word and Excel
- Excellent organization skills and ability to multi-task
- Ability to work independently in areas without defined workflows, as well as in a team environment
- Ability to handle multiple priorities within strict time constraints