Key Account Manager
At a glance
Manager-level Account Management role at Eurofins. Faridabad · full-time.
Pay not stated Key Account Manager salary
growthroles summary, based on the employer's posting.
What you'll do
- Build account plans for key customers and use them to deliver sales and revenue goals
- Coordinate customer needs with internal teams so products and services arrive on time
- Agree pricing, contract terms and annual business arrangements with key customers
- Track sales, prepare forecasts and update management on account performance
- Resolve customer concerns, collect payments and protect account profitability
What you bring
- An MBA in marketing, sales or business administration
- Ten to twelve years in key account management, strategic sales or business development
- A record of handling major clients and meeting business growth targets
- Working knowledge of Excel, PowerPoint, CRM systems and sales reporting
Who this fits
This role suits an experienced account manager who can work with senior customer contacts and coordinate across sales, operations, finance and supply chain. The position is based on-site in Faridabad.
From the employer
Established through business consolidation and acquisitions, Eurofins Assurance has expanded into different markets and built its portfolio of services, delivered by a team of experts with diverse expertise, to fulfil our customers’ ever-evolving expectations and market requirements.
Eurofins Assurance companies operate now in more than 50 countries in the world, issuing over 130,000 reports annually to safeguard the safety and quality.
Whether you are operating in the food, feed and agriculture, garment, furniture, packaging, cosmetics, pharmaceuticals or dietary and food supplement industry, Eurofins Assurance can deliver the compliance solutions you require. We offer a full-scope of services in product inspection, auditing, certification, training and advisory to eliminate potential risks at early stages, thereby avoiding brand damage, product recalls and other undesirable scenarios.
- Manage and develop relationships with key accounts to ensure customer satisfaction, retention, and long-term business growth.
- Develop and execute strategic account plans to achieve sales targets and revenue objectives.
- Understand customer requirements and coordinate with internal teams to ensure timely delivery of products and services.
- Negotiate commercial terms, pricing, contracts, and annual business agreements with key customers.
- Monitor sales performance, prepare sales forecasts, and provide regular business updates to management.
- Build strong relationships with key decision-makers and senior stakeholders.
- Resolve customer issues, manage escalations, and ensure a high level of customer service.
- Coordinate with sales, operations, finance, and supply chain teams to ensure smooth execution of customer requirements.
- Ensure timely payment collection and maintain healthy account profitability
- MBA in Marketing, Sales, or Business Administration.
- 10–12 years of relevant experience in key account management, strategic sales, or business development.
- Strong key account management and relationship-building skills.
- Excellent communication, presentation, negotiation, and interpersonal abilities.
- Strong analytical, strategic planning, and problem-solving skills.
- Proficiency in MS Excel, PowerPoint, CRM tools, and sales reporting.
- Demonstrated experience in managing major clients and achieving business growth targets.
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