Retail Italia Store Communications & Processes Internship

EssilorLuxottica essilorluxottica.com Open · verified Sep 18, 2026

Milano Junior Communications

Entry-level Communications role at EssilorLuxottica. Milano.

Role brief

Growth Roles summary, based on the employer's posting.

What you'll do

You'll analyze selected retail areas and prepare related reports
You'll help roll out store tools, including cashier and payment solutions, to improve field procedures
You'll draft operating guides for new store projects and updated processes
You'll maintain cash systems for S&V and GV, create operating materials, and support stores
You'll communicate changes to stores and manage applications and processes with Area Managers

What you bring

You've completed or are close to completing a master's degree
You communicate fluently in Italian and English
You use Excel very well and handle the wider Office package effectively
You bring analytical, problem-solving, organizational, and time-management skills
You take responsibility, adapt readily, and contribute with initiative and strong communication

Who this fits

This junior internship suits you if you want to work in Store Operations and support retail teams directly. You'll be based in Milan and collaborate with stores and Area Managers on processes, tools, applications, and operational communications.

From the employer

If you’ve worn a pair of glasses, we’ve already met.

We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products (such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions), iconic brands that consumers love (such as Ray-Ban, Oakley, Persol, Oliver Peoples, Vogue Eyewear and Costa), as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences (such as Sunglass Hut, LensCrafters, Salmoiraghi & Viganò and the GrandVision network), and leading e-commerce platforms.

Join our global community of over 190,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry.

Discover more by following us on LinkedIn!

Your #FutureInSight with EssilorLuxottica

Are you willing to pioneer new frontiers, foster inclusivity and collaboration, embrace agility, ignite passion, and make a positive impact on the world? Join us in redefining the boundaries of what’s possible.

Your role

This role is embedded within the Store Operations team, which contributes to the optimization and efficiency of all processes involving stores by collaborating with all functions, ensuring effective and adequate operational performance. It supports business and field management to achieve operational excellence, higher performance, better customer experience and process integration.

Main responsibilities:

Carry out specific sector analyzes and associated reporting
Support in the process of implementing new store tools to improve field processes and procedures (e.g. new cashier tool, innovative payment methods..)
Support the team in drafting operating manuals relating to new projects implemented in stores or the revision of existing processes
Support the team, for the maintenance of the new cash system (both for S&V and for GV), for the realization of the operational materials and in the continuous support phase for the stores
Support team in the communication process to the stores
Support for the management of in-store applications and existing processes through direct contact with Area Managers and stores

Main requirements:

Master's degree completed or about to be completed
Fluency in both English and Italian
Analysis and problem solving
Excellent knowledge of Excel and good use of the Office package
Organizational and time management skills
Takes responsibilities with seriousness and team spirit
Flexible and able to adapt to changes
Proactive and organized
Excellent relational and communication skills
Master's degree completed or about to be completed

What’s in it for you

In EssilorLuxottica, you are not defined just by your job title. Each career adventure is unique; have a glimpse of some of the benefits you will enjoy as a successful candidate:

Access to our cutting-edge learning platform, Leonardo, and personalized development programs to help you grow professionally and personally.
Enjoy flexible work conditions, health insurance coverage, ticket restaurants, internal rooftop canteen.
Access special offers for employees on a vast range of eyewear, eye care products, and fashion apparel, so you can enjoy our world-class brands firsthand.
Enjoy our “Disconnect Program” a holistic approach to work-life balance, including initiatives for mental health, yoga, jogging sessions, and more, designed to help you recharge and stay healthy.

Recruiting process

Our recruitment process may vary; If you are selected, you will be contacted by our recruiters to guide you through the specific steps for your application.

Salary Package

950 Eur Gross per month
Meal Vouchers as per company guidelines

Our Diversity, Equity and Inclusion commitment

We are committed to creating an inclusive environment for all employees. We celebrate diversity and provide equal opportunities to all, regardless of race, gender, ethnicity, religion, disability, sexual orientation, or any other characteristic that makes us unique.