Outbound Sales Development Representative
EPOS Open · verified Sep 24, 2026 At a glance
Entry-level Sales Development role at EPOS. Singapore.
Pay not stated
Growth Roles summary, based on the employer's posting.
What you'll do
- Find and contact SME merchants through calls, email, WhatsApp, LinkedIn, and other outbound methods
- Prospect across F&B, Retail, Beauty, Healthcare, Services, and other industries to build qualified opportunities
- Learn each merchant’s operations and payment challenges, then present POS systems and related services
- Assess prospects against sales criteria, book meetings or demonstrations, and keep follow-ups moving
- Log outreach in the CRM while partnering with Marketing on campaigns and account-based efforts
What you bring
- A diploma or bachelor’s degree in Business, Marketing, Communications, or a related discipline
- One to three years in Sales Development, Business Development, Telemarketing, or B2B Sales
- Prior outbound prospecting or cold-calling experience, with confidence handling frequent objections
- Strong communication, negotiation, relationship-building, organisation, and time-management abilities
Who this fits
This role suits a resilient, self-directed junior seller who is comfortable making many outbound calls and working toward activity targets. You’ll work onsite in Singapore and engage SME owners across varied industries. Experience with POS, fintech, SaaS, payments, merchant services, or CRM platforms can strengthen your fit.
From the employer
Drive Business Growth. Open Doors. Create Opportunities.
At EPOS, we're transforming how businesses accept payments and manage their operations through innovative POS and digital payment solutions. As we continue to expand, we're looking for a motivated Outbound Sales Development Representative (SDR) to identify and engage prospective merchants, generate qualified sales opportunities, and fuel our sales pipeline.
If you're confident speaking with business owners, enjoy building relationships, and thrive in a target-driven environment, we'd love to hear from you!
What You'll Do
- Proactively identify and engage prospective SME merchants through cold calls, emails, WhatsApp, LinkedIn, and other outbound channels.
- Build and manage a healthy sales pipeline by prospecting across industries such as F&B, Retail, Beauty, Healthcare, Services, and more.
- Understand merchants' business operations, challenges, and payment needs.
- Introduce EPOS' POS systems, payment solutions, and value-added services to prospective customers.
- Qualify leads based on predefined sales criteria and schedule meetings or product demonstrations for the Merchant Acquisition team.
- Maintain accurate records of all prospecting activities in the CRM system.
- Follow up consistently with prospects to nurture opportunities and drive engagement.
- Collaborate with Marketing on outbound campaigns and account-based initiatives.
- Stay updated on industry trends, competitor offerings, and market developments.
Bonus Points If You Have
- Experience selling POS systems, fintech, SaaS, payment solutions, or merchant services.
- Experience engaging SME business owners and decision-makers.
- Knowledge of digital payments, QR payments, card acquiring, or merchant acquiring.
- Ability to speak additional languages (Mandarin, Malay, or Tamil) to better engage a diverse merchant base.
What Success Looks Like
- Consistently achieve monthly outbound activity targets (calls, emails, and outreach).
- Generate high-quality qualified leads and sales opportunities.
- Maintain a healthy sales pipeline with strong conversion rates.
- Deliver an excellent first impression of the EPOS brand.
- Contribute meaningfully to the growth of the sales team and business.
Requirements
What We're Looking For
- Diploma or Bachelor's Degree in Business, Marketing, Communications, or a related field.
- 1–3 years of experience in Sales Development, Business Development, Telemarketing, or B2B Sales.
- Experience in outbound prospecting or cold calling is highly preferred.
- Excellent communication, negotiation, and relationship-building skills.
- Comfortable making a high volume of outbound calls and handling objections professionally.
- Highly self-motivated, resilient, and target-oriented.
- Strong organisational and time management skills.
- Experience using CRM platforms (Salesforce, HubSpot, Zoho, etc.) is an advantage.
Benefits
Why Join EPOS?
- Be part of one of the fastest-growing digital payment and POS solution providers.
- Work with innovative products that help SMEs digitise and grow their businesses.
- Receive comprehensive product and sales training.
- Enjoy clear career progression into Merchant Acquisition, Account Executive, or Sales Leadership roles.
- Thrive in a collaborative, high-performance, and fast-paced environment where your contributions make a real impact.
Not this one either?
Claude or ChatGPT reads the other 90,537 for you.
Get better matches →
