Relationship Manager - CEQ Finance - Ahmedabad - Navrangpura
Eofh Open · verified Oct 24, 2026 At a glance
Manager-level Account Management role at Eofh. Ahmedabad · full-time.
Pay not stated Account Management salary
growthroles summary, based on the employer's posting.
What you'll do
- Handle contractors, fleet owners and SME customers, answering service questions and building ties that encourage repeat business
- Check application information and KYC, financial and asset papers, then keep cases moving with internal teams
- Build loan proposals and CAM inputs, take approval questions to Credit, and move files through each decision stage
- Coordinate loan payouts with Operations, confirm required conditions are met, and chase delays to resolution
- Monitor repayments, delinquency signals and case pipeline, while supporting referrals, repeat use and additional funding
What you bring
- You have experience serving contractors, fleet owners or SME customers and managing their financing needs
- You can review KYC, financial and asset documents and prepare loan proposals or CAM inputs
Who this fits
This role suits someone who can stay close to customers while coordinating casework across Credit, Operations and Collections. The position is based in Ahmedabad.
From the employer
Main Accountabilities
1. Customer Relationship Management
• Manage relationships with contractors, fleet owners, and SME customers
• Act as the primary point of contact for customer queries and servicing
• Build strong engagement to drive repeat business and referrals
2. Deal Processing & Documentation
• Collect and verify customer documents and application details
• Ensure completeness of KYC, financials, and asset-related documentation
• Coordinate with internal teams for smooth case processing
3. Credit Coordination & Proposal Handling
• Prepare and submit loan proposals / CAM inputs
• Liaise with Credit teams for approvals and query resolution
• Ensure timely movement of files across approval stages
4. Disbursement & Execution
• Coordinate with Operations for timely disbursement of loans
• Ensure all pre-disbursement conditions are met
• Track case status and resolve delays
5. Business Support & Sourcing (Limited)
• Support sourcing through dealer references and existing relationships
• Assist State Head / ASM in deal origination and closure
• Generate leads through local market connect and referrals
6. Portfolio Management & Follow-ups
• Track customer repayment behavior and early delinquency signals
• Follow up with customers for timely repayments
• Coordinate with Collections teams for overdue cases
7. Utilization & Customer Engagement
• Drive repeat transactions and utilization of existing relationships
• Ensure continuous engagement with active customers and dealers
• Identify opportunities for cross-sell / additional funding
8. MIS & Reporting
• Maintain data on cases handled, disbursements, and pipeline
• Update internal systems and provide regular status updates
• Ensure accuracy of reporting
9. Compliance & Process Adherence
• Ensure adherence to internal policies, KYC norms, and documentation standards
• Maintain audit-ready documentation
• Support audit and compliance checks
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