Business Analyst – Technical Sales Operations

Who are we?

At Vertiv, we’re on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $6.9 billion in sales, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people.

We have a Business Analyst – Technical Sales Operations / Quotes Profitability & Systems Analyst role opened in Cluj-Napoca, Romania!

The Quotes Profitability & Systems Analyst will support the Quotes Profitability Manager in driving key Sales Operations initiatives across EMEA, focusing on pricing, profitability analysis, and system/process optimisation.

This role blends analytical, operational, and technical responsibilities, requiring the ability to work across data, systems, and stakeholders to support effective decision-making and continuous improvement.

Key Responsibilities

• Support EMEA discounting and approval processes, including validation and KPI reporting

• Provide profitability analysis and simulations to support leadership decision-making

• Deliver insights on quote profitability across regions, business lines, and segments

• Maintain and update quotes with accurate cost data

• Support Sales Operations initiatives and transformation projects

 Key Systems & Technical Requirements (Essential)

• Experience with system onboarding and integration initiatives, collaborating across multiple tools and platforms

• Solid understanding of system integration lifecycles (SIT, UAT) and how phases are interconnected

• Ability to define and document end-to-end processes, governance rules, and backend data flows

• Ability to translate business requirements into system workflows and ensure alignment across systems

Systems & Process Responsibilities

• Participate in system implementation activities, including SIT and UAT testing phases

• Define and document processes and governance frameworks

• Identify and implement process improvements across tools and workflows

Basic Qualifications

• Bachelor’s degree in Business, Economics, or a related field

• Minimum 2 years of experience in:

• Sales Operations

• Financial or pricing analysis

• Or similar analytical roles

• Strong Excel skills (formulas, pivot tables)

• Proficiency in PowerPoint

• Fluent in English

• Strong analytical mindset with high attention to detail

• Ability to manage multiple priorities in a fast-paced environment

Preferred Qualifications

• Understanding of sales processes and CRM systems

• Experience working in an international/matrix environment

• Exposure to ERP, CRM, or BI tools

• Knowledge of Power BI or Visio is an advantage

• Strong organizational and communication skills

• Proactive, results-oriented, and collaborative mindset

• Strong technical aptitude with the ability to navigate and improve systems and processes

The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.

OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.

OUR STRATEGIC PRIORITIES

• Customer Focus

• Operational Excellence

• High-Performance Culture

• Innovation

• Financial Strength

OUR BEHAVIORS

• Own It

• Act With Urgency

• Foster a Customer-First Mindset

• Think Big and Execute

• Lead by Example

• Drive Continuous Improvement

• Learn and Seek Out Development

At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5 billion in sales, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.

Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertivco.com. If you are interested in applying or learning more about this role, please visit the company’s career page located on Vertiv.com/Careers