Marketing Representative In House
At a glance
Mid-level General Marketing role at Efuq. New York · full-time · $90,000–$130,000 base.
Growth Roles summary, based on the employer's posting.
What you'll do
- Promote HGV and schedule qualified sales presentations for prospective Owners, Club Members, and other customers
- Give guests timely, positive customer and concierge service throughout each interaction
- Build working relationships with hotel staff, follow site protocols, and share approved offers with qualified guests
- Complete customer paperwork, record contacts in the CRM, and confirm presentation appointments
- Review production reports, manage gifting steps, and provide accurate details to the Fulfilment Department
What you bring
- One to two years of successful, face-to-face sales or food and beverage experience
- Comfort learning and using several customer service software applications
- Availability for a flexible schedule that includes weekends and holidays
- A professional, self-directed approach with the ability to learn quickly and accept coaching
- Knowledge of the local area plus strong guest-relations and interpersonal skills
Who this fits
This role suits a personable, motivated sales professional who can build guest relationships, explain vacation ownership offerings, and handle rejection constructively. You’ll work onsite in New York City and need to understand the local area. The schedule includes weekends and holidays, and the position emphasizes individual sales performance, coaching, and customer-facing work.
From the employer
Only Remarkable People Can Create Exceptional Moments! Come be a part of making memories. We are looking for Marketing Sales Professionals and welcome you to be a part of the New York City team.
New York City is a global hub of culture, innovation, and opportunity. Known as “the city that never sleeps,” it offers a vibrant blend of world-class dining, arts, and entertainment alongside diverse neighborhoods rich in history and character. As the nation’s financial and business capital, NYC is home to countless industry leaders, startups, and creative pioneers, making it an inspiring place to build a career. With iconic landmarks, endless cultural experiences, and a dynamic energy unlike anywhere else, New York City provides both professionals and residents with unparalleled opportunities for growth, connection, and discovery.
ABOUT US
Lead future and existing Club Members to their ultimate vacation lifestyle by joining our world-class Sales Team. With more than 300,000 Club Members, a remarkable global presence, and Front Line (Action Line) Sales Professionals, Hilton Grand Vacations welcomes you to be a part of the travel opportunities to suit nearly every vacation type and interest.
Hilton Grand Vacations offers high-income potential for top-performing sales associates. Top Sales Executives have a passion for our vacation ownership program, a desire to help discerning travelers explore the world, and they are adept at explaining the benefits of the Hilton Grand Vacations experience to potential Club Members.
Join a team where success is rewarded and growth is guaranteed. We’re looking for driven and personable Vacation Ownership Sales Professionals to join our expanding Hilton Grand Vacations team in beautiful New York City.
Here’s why you’ll love it here!
Excellent benefits that start Day One (medical, dental, and vision)!
401(k) with Employer matching
Employee Stock Purchase Program
Paid Time Off (PTO) that allows for adventure, rest, relaxation, or recuperation
Our Go Hilton Team Member Travel Program offers Team Member and family travel discounts
Perks at Work Discount Program
And so much more!
ABOUT THE JOB
Hilton Grand Vacations is hiring in New York City for In-house Marketing Sales Professionals. You will be responsible for promoting HGV and booking qualified sales presentations for prospective Hilton Grand Vacations Owners, Club Members, and other qualified customers. The goal is to provide both customer and concierge services to all guests.
Responsibilities:
Responds to guests in a timely manner and represents HGV’s Cultural Values.
Maintains a positive demeanor with everyone at all times.
Develop professional relationships with hotel staff and adhere to protocol standards.
Distribute approved promotional information and incentives to guests that meet tour site qualifications.
Ensures paperwork is completed accurately and disposition is entered in the CRM tool (VOICE, CHORUS, Eclipse, Salesforce) for each customer contact and tour.
Confirms appointments with guests to ensure tour shows for presentation.
Reviews production reports and notifies manager of any challenges.
Follows gifting procedures to ensure costs are met monthly.
Maintains established Minimum Performance Standard on monthly basis.
Provides information to Fulfilment Department to accurately assist with offering the guest the ability to be pre-gifted as a service prior to tour.
ABOUT YOU
Minimum of 1-2 years of face-to-face experience in sales or F&B with a track record of success.
Computer proficiency with the ability to learn and efficiently operate multiple customer service software applications.
Ability to work a flexible schedule, including weekends and holidays. We work hard, but we pay hard too!
Professional appearance and demeanor.
Be motivated and a self-starter.
Detailed understanding of the local area.
Ability to accept rejection in a proactive manner.
Coachable, quick learner, and open to feedback.
Excellent interpersonal and guest relations skills.
Salary Range: $90,000-$130,000
On our own, we’re outstanding. With you, we’re extraordinary. As part of our sales team, your passion for building customer relationships is what creates exceptional moments.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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