Asst Manager In House Marketing I
At a glance
Manager-level General Marketing role at Efuq. Remote, United States · full-time · $60,000 base.
growthroles summary, based on the employer's posting.
What you'll do
- Lead and coach sales-focused marketing staff, including hiring, onboarding, development and performance reviews
- Plan weekly team sessions and build off-season programs that bring more guests into tours
- Track tour targets, site penetration and marketing spend, adjusting performance to meet approved goals
- Respond to owner and guest concerns while protecting satisfaction and limiting complaints
What you bring
- You have at least one year managing in timeshare and delivering customer service
- You bring a year of phone experience speaking with owners and must have timeshare marketing experience
- You can use MS Office, Concierge and web reporting, and handle basic check-in tasks
Who this fits
This manager role suits someone who can lead a sales-oriented team and work evening shifts, weekends and holidays as needed. Outside the tri-state area, the role is remote; within it, the role is hybrid.
From the employer
We are seeking a dynamic and motivated individual to join our team as an Pre- Arrival Marketing Assistant Manager. In this role, you will oversee the day-to-day operations of our Pre- Arrival Marketing department, driving production for various marketing programs while ensuring compliance with company policies and procedures.
**Must have Timeshare Marketing experience.
Key Responsibilities:
- Lead a team of sales-oriented marketing staff, recruiting, training, and developing associates to maximize their potential and drive sales success.
- Develop and host weekly meetings to inspire and motivate your team, fostering a culture of excellence and continuous improvement.
- Design programs and strategies to increase tour flow during off-season months, maximizing marketing opportunities.
- Maintain 100% satisfaction with owners and guests by addressing concerns promptly and providing exceptional service.
- Exceed budget tour flow targets and manage marketing costs efficiently while maintaining site penetration above approved levels and minimizing guest complaints.
- Manage representative performance standards and penetration rates to optimize results, conducting performance appraisals, counseling, and coaching sessions as needed.
Why Hilton Grand Vacations?
- We offer competitive compensation, including a base salary plus incentives, along with opportunities for professional growth and career advancement.
- Our customizable benefits package ensures your individual needs are met, including but not limited to 401(k) matching, health insurance, paid time off, and tuition reimbursement.
Job Requirements:
- One year of Timeshare Management and Customer Service experience.
- One year of phone experience speaking with owners.
- Proficiency in MS Office Suite, Concierge, Web-Based Reporting, and basic check-in procedures.
- Strong attention to detail with excellent analytical and problem-solving skills.
- Ability to think strategically and analyze information in a timely and accurate manner.
- Excellent interpersonal communication skills to effectively interact with all levels of the organization.
Schedule: Full-time, with availability for evening shifts, weekends, and holidays as needed.
Remote/Hybrid: We welcome all candidates to apply. If you are outside of the tri-state area, this role will be a remote position. If you are located in the tri-state area, this role will be hybrid.
How We Invest in You:
- Total compensation for this role is a base salary of $60,000 plus commission and bonuses governed by a compensation plan.
- Opportunities for professional growth and career advancement.
Join Our Team: If you’re a motivated leader with a passion for sales and marketing, dedicated to delivering exceptional guest experiences, we encourage you to apply for the In-House Marketing Supervisor position at Hilton Grand Vacations. Take the next step in your career with us!
When you join Hilton Grand Vacations, you join a group of Team Members dedicated to helping Owners and Guests around the world make every vacation they take a memorable one. Hilton Grand Vacations is a leading vacation ownership company bringing our Guests vacation dreams to life.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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