Lead Coordinator Marketing Support
At a glance
Senior General Marketing role at Efuq. Myrtle Beach · full-time · no salary stated · we estimate $112,885–$174,475 across the United States.
Efuq has not published a salary for this role. The figure below is our estimate, not theirs.
growthroles summary, based on the employer's posting.
What you'll do
- Take incoming calls, assign leads based on pre-arrival results, and manage marketing wave shares
- Check whether owners qualify for IPC tours, then book tours referred by local marketing agents
- Build and revise tour manifests so the marketing team can track wave allocations
- Prepare management reports on pre-arrival results against monthly minimum performance standards
- Maintain team documents, troubleshoot application issues, and support training or dispatch shift coverage
What you bring
- You have experience managing lead assignments, tour eligibility and bookings, and marketing dispatch records
- You can maintain internal procedures, resolve application problems, and support team training
Who this fits
This is a senior, full-time, on-site role in Myrtle Beach. It suits someone who can combine marketing dispatch with team support and internal application troubleshooting.
From the employer
General Dispatch Responsibilities:
- Answer incoming phone calls in a timely and professional manner.
- Manage wave allotments and percentages for OPC/In-House marketing.
- Lead distribution: Appropriately distribute leads based on Pre-Arrival performance.
- Research and determine Owner Tour eligibility for IPC Tours.
- Book tours received from Local Marketing Agents.
- Assist Sales/Contracts department in creating new guests leads.
- Assist in preparing and updating all necessary tour manifests for marketing department, to better manage and track wave allotments.
- Ensure all On-Site and Pre-Arrival leads are allocated properly according to business rules.
- Assist in communicating new changes to percentages, waves or new tour times to the Marketing Team.
- Process and submit Hilton Honors points for marketing department to corporate for posting, processing and payments.
- Prepares the Pre-Arrival tracking reports for management. In order to monitor monthly Minimum Performance Standards.
Team Lead Responsibilities:
- Works with the business to update content as needed. Develops and maintains file management system for internal documents and procedures.
- Performs backup and recovery activities.
- Diagnoses and troubleshoots problems with existing applications and communicates solutions to appropriate areas.
- Collaborates with Management as needed to resolve issues.
- Participates in setting technology development strategy. Identifies, recommends, and prioritizes new SharePoint Intranet features and applications in conjunction with department manager. Support department manager with team training, filling in for call out shifts and execute general dispatch responsibilities.
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