Marketing Representative In House Pre Arrival
Efuq Open · verified Oct 19, 2026 At a glance
Mid-level General Marketing role at Efuq. Remote, United States · full-time · no salary stated · we estimate $80,000–$134,550 across the United States.
Efuq has not published a salary for this role. The figure below is our estimate, not theirs.
growthroles summary, based on the employer's posting.
What you'll do
- Call assigned upcoming guests before arrival to offer services and invite eligible guests to a timeshare presentation
- Contact owners, renters and exchange guests after check-in to book presentations if they were not reached at check-in
- Follow up with guests, provide service and pass their needs to resort operations
- Confirm presentation appointments, address tour or marketing issues and keep reports current
- Meet personal marketing targets, check gift eligibility and use only approved guest materials
What you bring
- You can use Microsoft Office and operating systems at an intermediate level
- You can work weekends, holidays, mornings, nights and other hours required by business needs
Who this fits
This role suits someone comfortable with guest calls, service and presentation bookings. The position is based in Myrtle Beach and supports the Miami region. You must be available for varied shifts, including weekends and holidays.
From the employer
As an In-House Marketing Prearrival Phone Representative you would be responsible for receiving pre arrival allocations of upcoming arrivals of Hilton Grand Vacations Club Members, RCI exchangers, renters, and marketing identified customers staying on property. Calls will be made to these assigned leads before they arrive offering customer/marketing services and inviting all arrivals that are eligible on a qualified timeshare sales presentation during their stay. · You would provide customer services to all guests projecting a professional company image. After the guests check in you will conduct in room calls to owners, renters and exchanges to book them on a presentation if they were not captured at face to face at check in. · You will be responsible for following up and providing customer service. · This position is housed in Myrtle Beach, SC supporting the Miami, FL region.
Position Summary:
As an In-House Marketing Representative, you would be responsible for executing your position’s responsibilities in alignment with our Spirit of Service culture and driving company success through performing the following tasks to the highest standards: Production · Responsible for personal performance metrics. · Meet or exceed expectations for marketing metrics. · Ensure guests meet minimum eligibility for gifts as approved. Executes Strategy · Champion Hilton quality customer care culture throughout all Marketing channels. · Manage personal workloads and update reports accordingly · Distribute only HGV authorized information, collateral, and materials. · Maintain location operating standards. · Follow gifting procedures. · Support guest and concierge service Drives Execution · Assist with tour or marketing related issues. · Communicate guest needs to resort operations and support a positive guest experience. · Confirm appointments with guests to ensure tour reservations and maximize show rate, Drive for Results · Responsible for ensuring all marketing initiatives are being delivered. · Create and foster and motivated team environment. Overall · Must be available to work weekends, holidays, mornings, nights, and any other days/ hours as required per business needs. · Carries out all reasonable requests by management. · Requires intermediate Microsoft Office & Operating system knowledge.
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