Account Manager
At a glance
Manager-level Account Management role at Ecolab. AUS - Victoria - Dandenong · full-time · no salary stated · we estimate A$192,500–A$226,500 across Australia.
Ecolab has not published a salary for this role. The figure below is our estimate, not theirs.
growthroles summary, based on the employer's posting.
What you'll do
- Serve as customers’ main contact, shape solutions around their needs and build relationships with site decision-makers
- Visit customer sites to test quality, inspect operations and audit for contamination or hygiene risks
- Troubleshoot Ecolab products and services, and coordinate with internal teams to keep delivery on track
- Review account results, lead customer business reviews and find ways to grow existing revenue
What you bring
- Experience in food and beverage sales, quality work or manufacturing
- A food science, chemistry or related technical degree, or equivalent relevant industry experience
- You can communicate with varied site-level stakeholders, solve problems and work independently
Who this fits
This role suits someone from food and beverage sales, quality or manufacturing who wants a customer-facing role with sales growth responsibilities. You’ll cover east Melbourne through Gippsland, travel elsewhere in Victoria, and may stay overnight or work occasional nights.
From the employer
About the role:
Are you currently working in the Food & Beverage industry, either in sales, quality or in the manufacturing plant and want to grow your career?
As our Account Manager you will work with food and beverage manufacturers, in the east Melbourne region and across to Gippsland, to enhance operational efficiency, food safety and product quality. You will utilise the vast resources of Ecolab to tailor cleaning and sanitising programs, understand operational efficiency objectives and help reduce the total cost of operations for our customers. Crucially you will identify opportunities for growth within existing accounts and work proactively to expand business revenue. You will do this by being a trusted advisor to customers, providing guidance on best practices, product usage, and industry trends.
In this role you will:
- Serve as the primary point of contact for our customers, understanding their needs and providing tailored solutions.
- Develop and maintain strong relationships with key decision-makers at customer sites to drive customer satisfaction and retention.
- Conduct on-site quality testing, inspections and audits to help customers identify and address potential contamination or hygiene issues.
- Provide technical support and troubleshooting assistance when issues arise with Ecolab products or services.
- Collaborate with cross-functional teams to ensure seamless delivery of products and services to customers.
- Track and analyse key performance metrics to measure account health and identify areas for improvement.
- Facilitate regular business review meetings with your customers
Critical to the role will be your energy and ability to drive sales and business development opportunities, coupled with a tremendous amount of initiative, excelling at identifying and seizing opportunities for Ecolab’s products within the dairy, brewing, beverage, protein and food processing industries.
Our preferred candidate may have:
- Experience in sales, quality or manufacturing
- A degree in Food Science, Chemical Engineering, Chemistry or a related technical discipline is highly regarded; however, equivalent relevant industry experience will also be considered.
- Ability to facilitate clear and open dialogue with diverse stakeholders at site level and beyond.
- Great communication skills
- Ability to solve problems and maintain equipment
- Ability to work autonomously and hungry to learn!
Don’t worry if you don’t have everything on the list, as training will be given.
This role will require travel to other parts of Victoria and may include overnight stays and occasional night work to meet our customers’ requirements.
Life at ECOLAB:
Our three behavioural shifts are People First, One United ANZ Ecolab Team and Owning the Outcome.
We believe the best teams are diverse and inclusive; there is a world of opportunity that can be found within our growing company and delivering results and demonstrating teamwork drives advancement.
Some of the benefits you could enjoy:
- Flexible working arrangements
- Health and Well-being Subsidy of $250 per year
- Purchased Additional Annual Leave option and MY Days bonus leave program
- Rewarding bonus and incentive programs
- Attractive staff product discounts
- Access to the Ecolab holiday house in Lake Taupo NZ
- Employee Stock Purchase Plan
About Ecolab:
Every day, we make the world cleaner, safer and healthier – protecting people and vital resources. Ecolab is the global leader in water, hygiene and services. Around the world, businesses in food service, food processing, hospitality, healthcare, industrial, mining markets choose Ecolab products and services to keep their environment clean and safe, operate efficiently and achieve sustainability goals. Our global workforce of over 47,000 employees is consistently delivering comprehensive solutions that meet the unique needs of our customers.
How to apply:
Click APPLY to submit your application.
The preferred applicant will be subject to employment screening by Ecolab or by their external third-party provider.
Get social with us:
If you would like to find out more about us, please find out more at https://en-au.ecolab.com/
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