Regional Account Manager
ABM US Open · verified Oct 27, 2026 At a glance
Manager-level Account Management role at ABM US. Raleigh · full-time · $100,000–$125,000 base.
growthroles summary, based on the employer's posting.
What you'll do
- Grow existing strategic accounts by planning and carrying out expansion strategies for facilities services
- Build relationships with client leaders, present updates, and lead key account meetings and reviews
- Support customer retention and rebid proposals, while tracking client escalations with operations
- Visit accounts with operations to uncover add-on opportunities and expand services through cross-selling
- Manage account financial results, receivables, work orders, contract terms, and service quality
What you bring
- At least five years of relevant professional experience, including four years handling major accounts
- At least two years working in services, with account management experience in facilities services
- A record of growing or selling large, complex accounts and building client relationships
- You can present clearly to executives and groups, resolve issues quickly, and manage accounts across a broad territory
- Working knowledge of Microsoft Office or similar software and the assigned territories
Who this fits
This manager-level account role suits someone focused on growing and retaining large facilities-services accounts while partnering closely with operations. Expect travel of up to half your time. The role is based in Raleigh, and a bachelor’s degree is preferred or equivalent professional experience.
From the employer
The Regional Account Manager (RAM) provides sales leadership for a designated number of strategic accounts. The RAM Partners with key customer management and stakeholders and will identify, plan, and execute growth strategies and tactics for large-scale facilities services initiatives with janitorial, the ABM EnhancedClean Program, facility services engineering, and parking management. The RAM will cross-sell other facility services as well and ensure ABM program quality and implementation of contract terms. Financial performance, P&L, and A/R, work order management, and problem resolutions will be the RAM’s responsibility as well. As a leader, the RAM will be required to give dynamic client presentations and updates.
Benefit Information:
Benefit Information: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Staff & Management
Pay: $100,000 – $125,000
The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data.
Essential Functions:
Partnering, consulting, advocate, and communicating with key existing client management and internal stakeholders
Identifying, planning, and executing growth strategies and tactics for existing clients.
Assist in the retention/re-bid RFP process with current customers.
Support and assist operations with tracking and recording all escalations within our existing client base.
Account visitation with operations to identify additional opportunities.
Presenting information to the client during key meetings and reviews. Facilitate the QBR/CBR process with operations.
Facilitate internal growth through cross selling and expansion.
Possess knowledge of ABM full suite of services and capabilities to ensure we are enabling awareness to our customers.
Expected to meet and exceed fiscal quota.
Required Skills:
Ability to communicate and present effectively to all levels including executive.
Ability to present to groups.
Strong knowledge and experience in account management within the facilities services industry.
Successful track record in selling and/or growing large, complex accounts required.
Build relationships with existing clients to maintain present sales and to facilitate add-on business and services.
Represent Company at local or regional conferences or at National meetings and trade organizations.
Must have the ability to solve problems quickly as well as manage multiple accounts over a large geographic area.
Proficient in Microsoft Office or related software
Knowledge of assigned territories
Minimum Requirements
Minimum of 5 years of relevant professional experience.
Bachelor’s degree preferred or equivalent level of professional experience.
Minimum of 4 years of major account experience.
Minimum of 2 years of experience in the services sector.
Ability to travel up to 50%
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