Key Account Manger I
At a glance
Mid-level Account Management role at Donaldson. Chennai · full-time.
Pay not stated Account Management salary
growthroles summary, based on the employer's posting.
What you'll do
- Grow revenue and win new business across your assigned MS India customer accounts
- Build customer relationships, track account contacts, and arrange meetings to start business discussions
- Prepare quotes, negotiate commercial terms, secure orders, and pursue price changes and cost recovery
- Review account profitability, reduce loss-making items, and coordinate inventory planning and forecast reviews
- Maintain CRM and customer records, analyze sales trends, and support promotions, technical shows, and expos
What you bring
- At least six years working with automobile OEM customers
- Sales and marketing experience that includes direct customer account work
- A mechanical engineering degree or diploma; an MBA is preferred
- Technical understanding, strong computer skills, and experience coordinating teams or projects
Who this fits
This mid-level account role suits someone with OEM customer-facing sales experience and strong coordination, communication, and presentation skills. Travel is substantial, including at least seven outstation days and ten to twelve days within the city or state each month. English and Hindi proficiency are expected; Kannada or Tamil is preferred.
From the employer
Donaldson is committed to solving the world’s most complex filtration challenges. Together, we make cool things. As an established technology and innovation leader, we are continuously evolving to meet the filtration needs of our changing world. Join a culture of collaboration and innovation that matters and a chance to learn, effect change, and make meaningful contributions at work and in communities.
- Sales Revenue generation/ achievement and New Business Development
- Key Account Management for MS India customers for the respective customers.
- Maintain good Relations with Customers and update of Relationship Matrix.
- Query generation, coordinate for solution and Technical/commercial proposal support and submission
- Support cost review, Price benchmark, pricing, Quote/ offer submission, Negotiations and Order receipt
- Customer folders maintenance, CRM and Sales Process implementations
- Business Wins, Contracts, Booking & coordination of inclusion in long term plan
- Set escalators, negotiate price revisions/ Commodity and FX recoveries
- Eradication of Red Ink (-ve margin items) and Profit enhancement
- Coordination for SLOB reduction and inventory planning and Forecast reviews
- Achieving profitability (GM%, SM%, CM%) for respective customer accounts
- Track opportunities, prepare opportunity pipeline based on White Space analysis.
- MIS data, collection of production data for OEM, analysis, SOB data generation, Sales Trend Analysis.
- Organize meetings with customers for initiation of business discussions.
- Business Plan/ Strategic Plan/ CRM Updation
- Sales Promotion, Marketing activities like organizing Tech Shows and participating in Expos.
- Coordinating with Finance & customer Support team & customers for support in Payment
- Coordinate with customer support for order processing, sales forecasting, OTD activities, customer satisfaction.
Education Qualification:
- MBA (Preferred)
- Mechanical Engineering (Degree/Diploma)
Technical Competence & Skills:
- Technical knowledge
- Good Computer/ software skills
- 6-8 years+ experience in working with Automobile OEM customers
- Knowledge of CRM, SharePoint, ERP preferred
Leadership Competence:
- Should have good Coordination skills
- Leadership experience for leading CFT/ Project Team
- Good communication and presentation skills
Relevant Experience:
- Sales and Marketing, customer handling
- Good customer relations
Others (% of travel, language, etc.):
- 7-10+ days outstation Traveling in a month
- 10-12 days travel within city/ state
- Proficiency in English, Hindi, Kanada/Tamil (preferable)
Employment opportunities for positions in the United States may require use of information which is subject to the export control regulations of the United States. Hiring decisions for such positions are required by law to be made in compliance with these regulations. Applicants for employment opportunities in other countries must be able to meet the comparable export control requirements of that country and of the United States.
Donaldson Company has been made aware that there are several recruiting scams that are targeting job seekers. These scams have attempted to solicit money for job applications and/or collect confidential information, Donaldson will never solicit money during the application or recruiting process. Donaldson only accepts online applications through our Careers | Donaldson Company, Inc. website and any communication from a Donaldson recruiter would be sent using a donaldson.com email address. If you have any questions about the legitimacy of an employment opportunity, please reach out to talentacquisition@donaldson.com to verify that the communication is from Donaldson.
Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.