growthroles

Key Account Manager (QSR)

Döhler doehler.com Open · verified Oct 22, 2026
Shanghai Manager Account Management

At a glance

Manager-level Account Management role at Döhler. Shanghai.

Pay not stated Key Account Manager salary

RoleAccount Management
SeniorityManager
LocationShanghai
Role brief

growthroles summary, based on the employer's posting.

What you'll do

  • Build the annual sales plan, refresh customer forecasts, and consult the local account manager under global guidance
  • Set prices around pricing-desk rules, market conditions, customer needs, and global cost agreements
  • Manage customer projects from samples and quotes through contracts, stepping in on site when needed
  • Track sales, revenue, and profit goals, then work with your line manager on corrective measures
  • Keep account plans current and coordinate customer needs, complaints, and digital process improvements across teams

What you bring

  • You hold a bachelor’s degree or higher
  • You have experience with beverage products in food service
  • You know McDonald’s or another QSR, and speak Chinese natively with written English proficiency

Who this fits

This role suits someone with food-service beverage experience and familiarity with McDonald’s or another QSR. You’ll coordinate with local account management and global customer teams, and may need to work on site for customer projects.

From the employer

Reference ID: 43418

Are you interested in high-quality, natural, and tasty nutrition?

We are! It’s our ambition to shape the future of nutrition.

Döhler is a leading global producer of natural ingredients and solutions for the food, beverage, lifestyle and nutrition industries. We use innovative technology to process plant-based raw materials and enrich products such as lifestyle drinks, cereals, dairy, and confectionery goods for almost every well-known brand. Close to 10.000 dedicated employees in more than 70 countries share one common goal - to ensure that millions of people around the world enjoy the products created by us.

We strive to inspire and empower our employees in everything we do, and we invite you to join our team – together WE BRING IDEAS TO LIFE.

Your Responsibilities
Execute annual sales planning and update customer forecasts, consulting local AM and following global guidelines.
Develop and implement sales and business unit initiatives.
Support customers through professional relationship management and continuously evaluate requirements to enhance loyalty and value. Coordinate activities between local customers and Döhler TG to ensure guideline compliance.
Structure prices considering Pricing Desk guidelines, market, and customer conditions. Consult local pricing with AM and global cost agreements.
Implement operative targets aligned with strategic corporate goals. Regularly update account development plans.
Draw inspiration from global customer organizations to optimize processes and implement measures with line manager. Integrate customer requirements into Döhler processes.
Contribute to digital transformation by aligning digitization projects with stakeholders and optimizing business processes in digital systems.
Achieve sales, turnover, and profit targets, applying measures for deviations with line manager.
Manage customer projects, track samples, quotations, and contracts, intervening onsite if needed. Coordinate local interests within global customer organization.
Ensure complaint processing and corrective actions comply with Döhler standards. Your Profile
Bachelor’s degree or higher;
Experience in beverage products within food service industry;
Familiarity with McD or local QSR;
Proactive, eager to learn;
Strong communication skills;
Native Chinese speaker with written English proficiency.

As an employer, we offer:

  • Work with passion:
    We foster a culture where you can act with heart and mind, take pride in your work and inspire others through positivity and commitment.
  • Lead with purpose at every level:
    For us, leadership is not defined by titles. It is about taking ownership, driving change and bring-ing meaning to what you do.
  • Grow your way:
    With flexible development opportunites across departments and a global team, you can broaden your skills, discover new strenghts and actively shape your own path.
  • Global collaboration:
    Join an international team bringing together multiple cultures, languages and perspectives to spark new ideas and inspiration.
  • Shared strength:
    We build real connections and grow together. By sharing knowledge and valuing each other’s strengths, we create a culture where trust and team play lead to shared success.

Equal opportunities for all

We welcome applicants, who are just as diverse as we are - regardless of age, ancestry, disability, ethnic origin, gender, nationality, religion, sexual orientation, social background or any other characteristic protected by applicable laws, regulations and ordinances.

Become a part of our team and apply online trough our career portal to the attention of Wendy Lu. Please note that we are unable to consider or return application documents sent by mail.

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