Sales Trainer
At a glance
Mid-level Revenue & Sales Operations role at DNA Payments. Hull · full-time · no salary stated · we estimate £42,400–£64,752 across the United Kingdom.
DNA Payments has not published a salary for this role. The figure below is our estimate, not theirs.
growthroles summary, based on the employer's posting.
What you'll do
- Create learning plans based on the products, sales systems and processes, then teach individuals and groups
- Get new hires ready for their roles through coaching, job shadowing, online study and in-person sessions
- Build workshops, field coaching and online courses, converting existing slide-based lessons when useful
- Lead the early-career sales program and maintain the learning management system
- Use competitor, industry and compliance updates to refresh training, and coach teams on recurring customer complaints
What you bring
- You have held a training manager role in a sales environment with demanding performance expectations
- You have created and delivered sales training and understand effective ways to support learning
- You can work with MS Office and learning management systems
Who this fits
This role suits someone who wants to develop sales colleagues, including people starting their careers. Travel to field sales agents across the country is required, along with one to two weeks each month at the Hull, Nottingham or central London office and other sites as needed.
From the employer
Sales Enablement and Capability Partner – SME
Department: SME Sales
Reporting To: Group Head of SME Sales
As a member of the SME Sales team, you will develop and execute learning strategies, design and deliver training programs, assess development needs and track learning effectiveness. You will collaborate with colleagues to support career development. You will also play a leading role in developing and delivering our Sales Academy, supporting the growth and development of early-career sales professionals.
You will be responsible for:
Understanding our products, offerings and USPs in order to create and execute learning strategies and programs, with particular emphasis on sales, sales systems and sales processes, on a one on one and group delivery basis.
Ensuring all colleagues are onboarded into DNA with appropriate levels of information and knowledge.
Implement blended learning approach (e.g. coaching, job-shadowing, online training).
Design and deliver e-learning courses, workshops and field coaching as well as in person training. Developing and delivering our early career programme Translate existing PPT learnings into e-learnings where appropriate.
Taking ownership of developing DNA’s learning management systems.
Taking ownership of keeping abreast of market, industry, competitor and compliance knowledge and feeding this back to leadership as well as using it to continue to create relevant training and coaching materials. This also includes all onboarding requirements (KYC, KYB etc).
Liasing with our complaints team to ensure common issues are coached on to improve customer experience.
Proven experience as a Training Manager in a high-performance sales culture.
Sales experience in a fast-paced environment an advantage.
Experienced on the design and delivery of sales training.
Current knowledge of effective learning and development methods.
Familiarity with e-learning design tools such as Articulate 360.
Proficient in MS Office and Learning Management Systems (LMS).
Excellent communication and influencing skills.
Relationship building.
Professional Training membership an advantage.
Must be able to travel to field sales agents nationwide.
Must be able to spend 1 – 2 weeks a month based in our Hull, Nottingham or central London office and other locations as required.
What’s in it for you?
You’ll work with a collaborative team and will join a fast-growth fintech where you’ll get the chance to learn and develop. If that’s not enough, you’ll also receive the following benefits:
Life Assurance
Cycle to work
25 days holiday per year
Workplace Pension
Private Medical
Employee Assistance Programme
We value ambition, curiosity, and honesty – it’s in our DNA.
If you are motivated by helping people to be the best that they can be and want to build a successful career in a great team, we encourage you to apply.
For further information, please contact the Group Head of SME Sales.
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