Social Media Manager

We are in relentless pursuit of an equitable and inspiring workplace that is respectful of all, reflects and represents the world in which we live, and fosters trust, collaboration and belonging. Consistent with this approach, we hire the best qualified candidates for all positions.

Edelman is looking for an account executive level Social Media Manager to join a growing team of community experts that develop, execute, and support social media strategies on behalf of our clients.

As a Social Media Manager, you will be the brand’s eyes, ears, and tone of voice on social. You will engage and nurture communities across multiple social channels through relevant content and meaningful interactions.

You have a nose for real-time, culturally relevant opportunities and social trends and will bring social-first, community-led thinking to brainstorms and content ideation. You will also partner closely with integrated teams to develop, manage, and post approved social content, engage with customers and fans, proactively flag opportunities and insights to the team, and work with strategy and analytics to provide insights and recommendations grounded in community insight.

To be successful in this role, you will have solid research, writing, and editing skills and an appreciation for how social media impacts the overall brand experience. You will be flexible and agile, and able to work collaboratively with all teams to ensure that the brand’s communication objectives and strategies are met.

Responsibilities:

• Engage with audiences across Reddit, TikTok, Instagram, X (Twitter), Facebook, YouTube, and other social channels.
• Exemplify the brand voice and tone in all community interactions.
• Proactively flag emerging trends and opportunities for the brand and escalate issues in a timely manner.
• Draft copy and support content ideation for owned social content.
• Work with internal and client teams on brainstorms and agile social moments.
• Exhibit strong cultural competency and the ability to identify relevant trends and opportunities.
• Maintain, organize, and improve documentation across content and engagements, ensuring all updates and changes are reflected in master documents and tools.
• Work with cross-functional teams to provide learnings and recommendations based on community insight, social listening, and applicable data.
• Stay up to date on emerging creators, trends and formats, and platform updates.

Qualifications:

• At least two years of work experience in digital, community management, or social media.
• A passion for social media from brand and cultural perspectives.
• Solid grasp of core social media platforms (Instagram, TikTok, YouTube, Reddit, etc.), including how they are used, their limitations, content formats, and technical requirements.
• The ability to adapt to new assignments and deadlines in a fast-paced environment.
• Strong attention to detail, organizational skills, and written and verbal communication skills.
• Understanding of the importance of monitoring social conversation for relevant insights.
• Knowledge of influencers, creators, and tastemakers across social platforms is a plus.
• Hands-on experience with social media management and listening tools such as Khoros, Sprinklr, Hootsuite, and Archive is a plus.
• Passion for entertainment, retail/fashion, and travel is a bonus.

$50,000 - $65,000 per year

An employee’s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of DJEH’s total compensation package for employees. Other rewards may include annual bonuses, a Paid Time Off policy, and region-specific benefits.

DJEH offers a wide range of benefits: medical and dental insurance, vision, 401K, life insurance, disability insurance, paid time off, travel assistance and wellness programing.

DJEH is proud to be an equal opportunity employer and believes in diversity, equity, and inclusion. We seek applications from all qualified candidates without regard to race, color, gender, sex, age, religion, physical or mental disability, military and veteran status, or any other basis protected by federal, state or local law. If you require a reasonable accommodation in any part of the employment process, please let us know.