Seasonal Brand Ambassador (Part time, Troy)

Diptyque Open · verified Sep 10, 2026

Troy Part-time Mid-level Brand Marketing

Mid-level Brand Marketing role at Diptyque. Troy · part-time.

Role brief

Growth Roles summary, based on the employer's posting.

What you'll do

You'll represent Diptyque's luxury image while welcoming shoppers and delivering personalized consultations
You'll explain products, ingredients, history, and differentiators to help customers choose confidently
You'll pursue individual and team sales goals through proactive service, upselling, and cross-selling
You'll keep displays polished, manage stock, and complete POS transactions accurately
You'll collect shopper feedback, support events and training, and build relationships that encourage loyalty

What you bring

Bring luxury retail, sales, or customer-service experience, ideally with beauty, fragrance, or home goods
Connect easily with varied customers through strong interpersonal and communication skills
Show passion for luxury and understand Diptyque's aesthetic, with a results-focused approach to selling
Work weekends, evenings, holidays, and other flexible retail hours
Meet grooming standards, speak English, and have a high school diploma or equivalent; additional languages and a college degree are preferred

Who this fits

This suits you if you enjoy representing a luxury brand and working directly with customers in Troy on a part-time schedule. Retail needs may include weekends, evenings, and holidays. You should also be comfortable remaining on your feet for long periods and lifting up to twenty pounds.

From the employer

Born in exuberant, ebullient Saint Germain, Paris, in 1961, Diptyque is a creator of evocative perfumes for the self and the home, scented skincare products and desirable decorative objects. Striking a balance between reverie, nature and art, Diptyque extends an invitation to step inside a universe replete with creations that set the imagination free to wander.

About the job

As a Brand Ambassador for Diptyque Distribution LLC., you will be the face of our luxury fragrance and home goods brand, embodying its elegance and storytelling. You will passionately engage with customers, share the unique narrative of Diptyque products, and drive sales through exceptional service and brand expertise.

Job Responsibilities**

* Represent Diptyque with professionalism and enthusiasm, consistently reflecting the brand's sophisticated image and values.
* Actively engage with customers, providing personalized consultations and an immersive brand experience.
* Educate customers on Diptyque's product range, ingredients, history, and unique selling propositions.
* Achieve individual and team sales targets through proactive customer interaction and upselling/cross-selling techniques.
* Maintain pristine visual merchandising standards, ensuring products are displayed attractively and according to brand guidelines.
* Assist with inventory management, including receiving, stocking, and organizing products.
* Process sales transactions accurately and efficiently using POS systems.
* Gather customer feedback and market insights, communicating them effectively to management.
* Participate in special events, promotions, and training sessions as required.
* Build and maintain strong customer relationships to foster brand loyalty.

* Any other tasks as assigned from time to time by any manager

Job Qualifications**

* Proven experience in a luxury retail, sales, or customer service environment, preferably in beauty, fragrance, or home goods.
* Exceptional interpersonal and communication skills, with a natural ability to connect with diverse clientele.
* A genuine passion for luxury products and an understanding of the Diptyque brand aesthetic.
* Strong sales acumen and a results-oriented mindset.
* Ability to work flexible hours, including weekends, evenings, and holidays, as retail demands.
* Excellent presentation and grooming standards, reflecting the luxury nature of the brand.
* Proficiency in English; additional language skills are a plus.
* High school diploma or equivalent; a college degree is preferred.
* Ability to stand for extended periods and lift up to 20 pounds.

Diptyque is committed to diversity in all its forms and considers each application carefully.