Brand Ambassador
Diptyque Open · verified Oct 25, 2026 At a glance
Mid-level Brand Marketing role at Diptyque. Troy · full-time · no salary stated · we estimate $95,900–$145,000 across the United States.
Diptyque has not published a salary for this role. The figure below is our estimate, not theirs.
growthroles summary, based on the employer's posting.
What you'll do
- Welcome clients and create an elevated boutique experience through tailored fragrance and product guidance
- Recommend products, support omni-channel selling and At-Your-Service, and pursue personal and boutique sales goals
- Grow client relationships with personalized outreach and digital follow-up beyond the boutique
- Handle stock, merchandising, cleanliness, inventory, and daily opening and closing tasks
- Work with colleagues to deliver thoughtful service and support shared team objectives
What you bring
- Bring at least three years of retail experience, ideally in luxury or beauty
- Communicate clearly, stay organized, and use digital tools and Microsoft Office comfortably
- Show genuine interest in fragrance, beauty, and building client connections
- Remain available for evening, weekend, and holiday shifts
Who this fits
You’ll suit a client-facing retail professional who enjoys fragrance, storytelling, personalized service, and boutique teamwork. This is a full-time role based in Troy, with evening, weekend, and holiday availability required. Diptyque also states that it values an inclusive and diverse workplace.
From the employer
Born in exuberant, ebullient Saint Germain, Paris, in 1961, Diptyque is a creator of evocative perfumes for the self and the home, scented skincare products and desirable decorative objects. Striking a balance between reverie, nature and art, Diptyque extends an invitation to step inside a universe replete with creations that set the imagination free to wander.
Brand Ambassador
The Brand Ambassador plays a key role in delivering an elevated client experience and driving boutique performance. This role is ideal for individuals who are passionate about fragrance, storytelling, and luxury service. Brand Ambassadors are the face of Diptyque—welcoming clients, sharing product expertise, and building lasting relationships.
At Diptyque, we believe in creating moments of beauty and connection. Brand Ambassadors help bring our boutique experience to life through authenticity, creativity, and care.
Please note: This job description is not exhaustive and may evolve based on business needs.
Key Responsibilities
Client Experience & Sales
• Welcome clients and create a warm, elevated environment
• Share product knowledge in a personalized and inspiring way
• Support omni-channel selling and promote the At-Your -Service program
• Recommend products based on client preferences and brand expertise
• Achieve individual and boutique sales goals
Client Relationships
• Build and maintain a strong client base through personalized outreach
• Use digital tools to stay connected and follow up with clients
• Take initiative to grow business beyond the boutique
Boutique Operations
• Support daily operations including stock, merchandising, and cleanliness
• Follow company policies and complete opening/closing procedures
• Assist with visual merchandising and inventory management
Team Collaboration
• Contribute to a positive and inclusive team culture
• Partner with colleagues to deliver exceptional service
• Communicate effectively and support team goals
Qualifications
• Minimum 3 years of retail experience, preferably in luxury or beauty
• Strong communication and organizational skills
• Passion for fragrance, beauty, and client connection
• Comfort with digital tools and Microsoft Office
• Flexibility to work evenings, weekends, and holidays
Why Join Diptyque
Diptyque Paris is committed to fostering an inclusive and diverse workplace where all employees are valued and respected. We believe in the power of collective momentum, recognizing that each individual's unique perspective and contributions drive our success. With a strong emphasis on integrity, we ensure that every team member is treated equitably and given equal opportunities to grow and thrive within our organization.
Diptyque is committed to diversity in all its forms and considers each application carefully.
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