Brand Ambassador (Scottsdale)
Diptyque Open · verified Oct 25, 2026 At a glance
Mid-level Brand Marketing role at Diptyque. Scottsdale · part-time.
Pay not stated Brand Marketing salary
growthroles summary, based on the employer's posting.
What you'll do
- Guide shoppers through personalized consultations, explaining product ingredients, history and distinguishing features
- Work toward personal and team sales goals by recommending additional or complementary products
- Keep displays aligned with brand standards, replenish and organize stock, and process purchases accurately
- Share customer feedback and market observations with managers, and take part in events, promotions and training
What you bring
- You have worked in luxury retail, sales or customer service, ideally around beauty, fragrance or home goods
- You connect well with varied customers and can explain products clearly
- You bring strong selling instincts, polished presentation and an interest in luxury products and the Diptyque aesthetic
- You have a high school diploma or equivalent; English proficiency is required
Who this fits
This part-time role suits someone who enjoys customer-facing retail and building repeat customer relationships. You need flexibility for shifts that may include evenings, weekends and holidays, and the ability to stand for long periods and lift up to twenty pounds.
From the employer
Born in exuberant, ebullient Saint Germain, Paris, in 1961, Diptyque is a creator of evocative perfumes for the self and the home, scented skincare products and desirable decorative objects. Striking a balance between reverie, nature and art, Diptyque extends an invitation to step inside a universe replete with creations that set the imagination free to wander.
About the job
As a Brand Ambassador for Diptyque Distribution LLC., you will be the face of our luxury fragrance and home goods brand, embodying its elegance and storytelling. You will passionately engage with customers, share the unique narrative of Diptyque products, and drive sales through exceptional service and brand expertise.
Job Responsibilities**
* Represent Diptyque with professionalism and enthusiasm, consistently reflecting the brand's sophisticated image and values.
* Actively engage with customers, providing personalized consultations and an immersive brand experience.
* Educate customers on Diptyque's product range, ingredients, history, and unique selling propositions.
* Achieve individual and team sales targets through proactive customer interaction and upselling/cross-selling techniques.
* Maintain pristine visual merchandising standards, ensuring products are displayed attractively and according to brand guidelines.
* Assist with inventory management, including receiving, stocking, and organizing products.
* Process sales transactions accurately and efficiently using POS systems.
* Gather customer feedback and market insights, communicating them effectively to management.
* Participate in special events, promotions, and training sessions as required.
* Build and maintain strong customer relationships to foster brand loyalty.
Job Qualifications**
* Proven experience in a luxury retail, sales, or customer service environment, preferably in beauty, fragrance, or home goods.
* Exceptional interpersonal and communication skills, with a natural ability to connect with diverse clientele.
* A genuine passion for luxury products and an understanding of the Diptyque brand aesthetic.
* Strong sales acumen and a results-oriented mindset.
* Ability to work flexible hours, including weekends, evenings, and holidays, as retail demands.
* Excellent presentation and grooming standards, reflecting the luxury nature of the brand.
* Proficiency in English; additional language skills are a plus.
* High school diploma or equivalent; a college degree is preferred.
* Ability to stand for extended periods and lift up to 20 pounds.
Diptyque is committed to diversity in all its forms and considers each application carefully.
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