Brand Ambassador (Nashville)
Diptyque Open · verified Oct 13, 2026 At a glance
Mid-level Brand Marketing role at Diptyque. Nashville · part-time.
Pay not stated Brand Marketing salary
growthroles summary, based on the employer's posting.
What you'll do
- Welcome shoppers, answer product questions and explain the brand’s history, craftsmanship and product ranges
- Run tailored consultations to help customers choose fragrances, candles, body care and other products
- Work toward personal and shared sales goals while building customer relationships through follow-up
- Keep displays and the store in order, process purchases, and help receive, stock and organize inventory
- Take part in events and product launches, then share customer preferences and market observations with management
What you bring
- You’re legally permitted to work in the United States
- You can use POS systems and handle basic computer tasks
- You can work a flexible schedule that includes evenings, weekends and holidays
Who this fits
This part-time, customer-facing sales role suits someone who enjoys fragrance, home décor and one-to-one customer consultations. Retail experience in luxury, beauty, fragrance or another customer-facing sales role is preferred.
From the employer
Born in exuberant, ebullient Saint Germain, Paris, in 1961, Diptyque is a creator of evocative perfumes for the self and the home, scented skincare products and desirable decorative objects. Striking a balance between reverie, nature and art, Diptyque extends an invitation to step inside a universe replete with creations that set the imagination free to wander.
Diptyque Distribution LLC. is seeking a passionate and engaging Brand Ambassador in Nashville to represent our luxury fragrance and home goods brand. You will be responsible for creating memorable customer experiences, driving sales, and embodying the Diptyque aesthetic and values.
Job Responsibilities:**
* Act as a primary point of contact for customers, providing exceptional service and product knowledge.
* Educate customers on Diptyque's history, craftsmanship, and product lines (fragrances, candles, body care, etc.).
* Guide customers through personalized consultations, helping them discover products that align with their preferences.
* Achieve and exceed individual and team sales targets.
* Maintain an immaculate and aesthetically pleasing store environment, including product displays and merchandising.
* Process sales transactions accurately and efficiently using POS systems.
* Assist with inventory management, including receiving, stocking, and organizing products.
* Participate in special events, product launches, and promotional activities.
* Build and maintain strong customer relationships through follow-up and personalized communication.
* Provide valuable feedback to management regarding customer preferences and market trends.
Job Qualifications:**
* Previous experience in luxury retail, beauty, fragrance, or a customer-facing sales role is highly preferred.
* A strong passion for luxury brands, fragrance, and home décor.
* Excellent communication, interpersonal, and presentation skills.
* Proven ability to engage customers, build rapport, and drive sales.
* Impeccable personal presentation and a sophisticated demeanor.
* Ability to work a flexible schedule, including weekends, evenings, and holidays.
* Proficiency with POS systems and basic computer skills.
* High school diploma or equivalent; a college degree is a plus.
* Must be legally authorized to work in the United States.
Diptyque is committed to diversity in all its forms and considers each application carefully.
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