Brand Ambassador (Fulltime, Nashville)
Diptyque Open At a glance
Mid-level Brand Marketing role at Diptyque. Nashville · full-time · no salary stated · we estimate $97,529–$145,000 across the United States.
Diptyque has not published a salary for this role. The figure below is our estimate, not theirs.
growthroles summary, based on the employer's posting.
What you'll do
- Welcome shoppers with one-to-one guidance, creating an engaging experience around Diptyque products
- Explain the range, its ingredients and history, and what distinguishes each product
- Work toward individual and shared sales goals by recommending add-on and complementary items
- Keep displays polished to brand standards, while receiving, replenishing and arranging stock
- Complete POS purchases accurately, share customer feedback with managers, and join events and training
What you bring
- You have retail, sales or service experience, preferably with beauty, fragrance or home goods
- You communicate well with customers and can build rapport across a varied clientele
- You bring sales focus, an interest in luxury products and familiarity with Diptyque's aesthetic
- You have a high school diploma or equivalent and speak English
Who this fits
This customer-facing retail role suits someone who enjoys personalized consultations and selling luxury products. Shifts may include evenings, weekends and holidays; the work also involves standing for long stretches and lifting up to twenty pounds.
From the employer
Born in exuberant, ebullient Saint Germain, Paris, in 1961, Diptyque is a creator of evocative perfumes for the self and the home, scented skincare products and desirable decorative objects. Striking a balance between reverie, nature and art, Diptyque extends an invitation to step inside a universe replete with creations that set the imagination free to wander.
Born in exuberant, ebullient Saint Germain, Paris, in 1961, Diptyque is a creator of evocative perfumes for the self and the home, scented skincare products and desirable decorative objects. Striking a balance between reverie, nature and art, Diptyque extends an invitation to step inside a universe replete with creations that set the imagination free to wander.
About the job
As a Brand Ambassador for Diptyque Distribution LLC., you will be the face of our luxury fragrance and home goods brand, embodying its elegance and storytelling. You will passionately engage with customers, share the unique narrative of Diptyque products, and drive sales through exceptional service and brand expertise.
Job Responsibilities**
* Represent Diptyque with professionalism and enthusiasm, consistently reflecting the brand's sophisticated image and values.
* Actively engage with customers, providing personalized consultations and an immersive brand experience.
* Educate customers on Diptyque's product range, ingredients, history, and unique selling propositions.
* Achieve individual and team sales targets through proactive customer interaction and upselling/cross-selling techniques.
* Maintain pristine visual merchandising standards, ensuring products are displayed attractively and according to brand guidelines.
* Assist with inventory management, including receiving, stocking, and organizing products.
* Process sales transactions accurately and efficiently using POS systems.
* Gather customer feedback and market insights, communicating them effectively to management.
* Participate in special events, promotions, and training sessions as required.
* Build and maintain strong customer relationships to foster brand loyalty.
* Any other tasks as assigned from time to time by any manager
Job Qualifications**
* Proven experience in a luxury retail, sales, or customer service environment, preferably in beauty, fragrance, or home goods.
* Exceptional interpersonal and communication skills, with a natural ability to connect with diverse clientele.
* A genuine passion for luxury products and an understanding of the Diptyque brand aesthetic.
* Strong sales acumen and a results-oriented mindset.
* Ability to work flexible hours, including weekends, evenings, and holidays, as retail demands.
* Excellent presentation and grooming standards, reflecting the luxury nature of the brand.
* Proficiency in English; additional language skills are a plus.
* High school diploma or equivalent; a college degree is preferred.
* Ability to stand for extended periods and lift up to 20 pounds.
Diptyque is committed to diversity in all its forms and considers each application carefully.
Diptyque is committed to diversity in all its forms and considers each application carefully.
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