Nationaler Key Account Manager
At a glance
Manager-level Account Management role at Diageo. Hamburg · full-time.
Pay not stated
growthroles summary, based on the employer's posting.
What you'll do
- Build relationships with customer and internal stakeholders, aligning teams around outcomes that work for both sides
- Shape and deliver customer commercial plans using market, customer and competitor insights
- Negotiate with customers at regional, national and international levels, then pursue opportunities to grow the account
- Review promotions, competitor moves and trade investment to improve sales results and customer returns
- Use market data to guide customer proposals, while overseeing forecasts, orders, SKU records and trade spend
What you bring
- You have a university degree or equivalent, preferably in business or economics
- You bring more than five years in sales and negotiation, ideally with FMCG experience and German retailers
- You speak German and English fluently
- You work analytically and in a structured way, with confidence, initiative and a team-oriented approach
Who this fits
This role suits an experienced account manager comfortable with customer negotiations at regional, national and international levels. It is based in Hamburg.
From the employer
Job Description :
About the Function
Sales is where our brands meet the real world.
This team builds the relationships that bring our products to life, partnering closely with customers across markets, channels and occasions to make sure our brands are part of moments that matter.
It’s a dynamic, people-focused environment where curiosity, commercial thinking and strong relationships make the difference. You’ll have the opportunity to grow your network, develop your skills and see the direct impact of your work every day.
About the role
Purpose of the Role
Executes a customer strategy that drives sustainable growth, ensures we deliver on our financial targets, and continuously working on identifying future opportunities, aligning cross-functional resources, and creating shared value for both the customer and the business.
You will be responsible for
- Build strong relationships with internal and external stakeholders, driving collaboration and win-win outcomes.
- Develop and execute customer-focused commercial plans based on market, customer, and competitor insights.
- Lead customer negotiations and identify new growth opportunities.
- Monitor and analyse sales promotions and competitor activities to maximize business performance.
- Manage trade investment effectively to deliver strong ROI and customer value.
- Use market data (e.g. Nielsen, GfK) to develop customer propositions and support decision-making.
- Oversee forecasting, order management, SKU administration, and trade spend processes with high attention to detail.
About You
- University degree (or equivalent), ideally in business administration/economics.
- +5 years’ strong experience in sales and negotiation, preferably in an FMCG environment and with German retailers
- Multi level negotiation (regional, national, international for NKAM)
- Positive energy, solution oriented, self-confident in own area, strong team player, committed to own development, pro-active, structured way of working, strong analytical skills
- Fluent in German and English required
Working with Us
Flexibility is key to our success. Talk to us about what flexibility means to you so that you’re supported to manage your wellbeing and balance your priorities from day one.
Our purpose is crafting iconic drinks chosen for life’s moments. And it’s our people, with their different experiences, perspectives and talents, who make that possible.
We value diversity in its broadest sense and want everyone to feel they can belong, contribute and strive for their personal best. You’ll work alongside people with different backgrounds, experiences and perspectives — challenging, supporting and learning from one another as one outstanding team.
Together, we’re constantly learning and improving, combining the strength of our people, capabilities and iconic brands to raise the bar, grow and win.
Wherever you join us, you’ll have the opportunity to contribute, make an impact and play your part in making life’s moments mean a little more.
Ready to bring your best? This could be your opportunity.
If you require a reasonable adjustment, please ensure that you capture this information when you submit your application.
Recruitment Scam Warning
Protecting candidates is very important to us. All communications regarding your application will come from an email address ending in @diageo.com. In our recruitment process, we'll never ask for money.
Worker Type :
RegularPrimary Location:
HamburgAdditional Locations :
Job Posting Start Date :
2026-10-09Not this one either?
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